header1
Welcome to the Serendipity Economy   

November 2011
In This Issue
Enteprise 2.0 Keynote
Management by Design Tip of the Month: Balance
New World of Work Boot Camp
Quick Links
Enterprise 2.0 Coverage

Ryan Nichols in ComputerWorld

Enterprise 2.0 maturing with a focus on how we manage, measure, and motivate

 

Maggie Fox from the Social Media Group

Social media adoption, the serendipity economy and flock behavior in communities

 

David F. Carr in InformationWeek Enterprise 2.0 Preview: Leading The Charge For Change

 

From Twitter: @priyankawriting: Really good insights. I will hv 2read again ht.ly/1AOGaN by @danielwrasmus #SocialMedia  

  

 

Dan's Views & Reviews
Fujitsu T731 and Q550 reviews at Pen Computing
Greetings!

 

At Enterprise 2.0 in Santa Clara, I was honored with giving the closing keynote the first day of the conference. In that talk, I revealed a new paper which is designed to drive dialog about the evolution of the economy, most particularly, the movement away from Industrial Age thinking.

In Welcome to the Serendipity Economy, I offer six observations that Industrial Age economic models, like productivity, fail to account for. By measuring work through the lens of productivity, efficiency and optimization, we miss much of what takes place in our organizations because we often focus only on the things that we can measure.

Here are the six observations:
  • The process of creation is distinct from value realization.
  • Value realization is displaced in time from the act that initiated the value.
  • The measure of value requires external validation.
  • Value is not fixed, and cannot be forecasted.
  • Looking at a network in the present cannot anticipate either its potential for value or any actual value it may produce.
  • Serendipity may enter at any point in the value web, and it may change the configuration of the value web at any time.

I encourage you to read the paper and enter the dialog. For those of you trying to
justify horizontal technology investments like social media using traditional ROI, this paper may help you define why you can't do that--and if you have managed to create a traditional ROI, why the process orientation of that justification may set you up to miss many of the ancillary benefits you could reap if only you were looking for them.

Regards,
signature
Daniel W. Rasmus

 

http://danielwrasmus.com   

dwrasmus@danielwrasmus.com  

425.868-0271  

 

Follow me on Twitter 

   

To engage Dan for consulting or advisory work please contact:

 

Fred H. Abbott

Valley View Ventures, Inc.

978-254-1639

 

See my Enterprise 2.0 Keynote

Watch my Enterprise 2.0 Keynote here.

 


Management by Design Tip of the Month: Balance
From Management by Design:

The word 'happiness' would lose its meaning if it were not balanced by sadness.

-C.G. Jung


A workplace is not a fixed space. It may not exist in the physical sense at all. Some parts of the work experience are designed: processes and products for example. But from the holistic point of view, the workplace evolves around the constraints and opportunities presented by the products it makes, the services it delivers and the people it hires-and the processes and policies that they develop, as well as the practices they honor. There is no sense of designing a workplace balance. But there should be.

 

The work day is a great example. It cannot be divided up evenly; task work and creative work cannot claim equal time. As much as we may attempt to design balance into the workplace, most of the things that affect people prove more about proportion than balance. The two concepts are related, but clearly not equal.

...

The Jung quote that starts this chapter suggests that balance is about things being in opposition to each other. And that is a useful way of thinking of balance because balance would mean nothing without imbalance. The job of the manager in creating a good workplace experience is to expose the forces that attempt to swing the experience out of balance, or already have it out of balance.


Management by Design: Applying Design Principles to the Work Experience
by Daniel W. Rasmus
Wiley
Hardcover
List Price: $29.95
Buy Now

 

New World of Work Boot Camp
NWoW Boot Camp Logo
A three hour tour of the future that will change forever how you think about the present.
an ongoing professional development offer designed to help reawaken strategic thinking in supervisors, managers and executives. If you are looking for a module to integrate into your professional development curriculum, the New World of Work Book Camp can provide your team with a new appreciation for how global events affect local business, and how anticipating the future is better than waiting for the future to just happen to you.

Bring a New World of Work Boot Camp to your organization today!

Vendor programs and a special version for chambers of commerce are available. Call to inquire about details.