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........................................................................... **If you prefer to read this e-mail in another language, please use http://translate.google.com
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From our 2011 IACP Institute attendees:
"Bravo for creating this learning opportunity for us!"
"I'm very optimistic about the future of this movement because
of the Institute and its capable leaders and direction."
"Thrilled that IACP started this. Looking forward
to attending more courses!"
"I am so proud to be a part of this movement!"
What will you learn at the
2012 IACP Institute?
Based upon the fantastic comments and feedback we received in response to last year's IACP Institute, we hope you're planning to come this year! We are delighted to offer another line-up of experts in the field to help you gain new tools and skill sets at the 2nd Annual IACP Institute on March 1-3, 2012 in Phoenix at the ASU Mercado.
What will you learn at the IACP Institute this year? For more information about this year's offerings, either click on the course links below or scroll down for faculty and descriptions
of each.
For further general information on the IACP institute, visit the IACP Institute page.
To reserve your room at the special IACP rate, please book at the following hotels:
Westin Downtown Phoenix
Holiday Inn Express in Downtown Phoenix
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Basic Training |
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Basic Training
with Rita Pollak, JD; Donna Smalldon, MBA, CDFA™, CFP ® and Yuval Berger, MSW, RSW
This three-day Basic Interdisciplinary Training will help Collaborative professionals gain a strong foundation in Collaborative Practice. This is suitable for all Collaborative practitioners, whether practicing a lawyer-only, referral or full interdisciplinary team approach.
This training is perfect for professionals who...
* Are just getting started in Collaborative Practice
* Would like to review core competencies
* Want to complete Basic Training that meets IACP Standards
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Course Objectives
- Learn the elements of Collaborative Practice.
- Learn the role of each of the professionals in the Collaborative Divorce process and how they function and communicate as a team.
- Understand more fully how a professional team works to address client needs during the divorce process.
- Demonstrate skill sets involved in conducting a first client interview in the Collaborative model.
- Obtain information and tools helpful in advising clients about process options.
- Learn the techniques to help address challenges in the Collaborative process.
- Understand the difference between "friendly litigation" and the Collaborative process and the shift in outlook needed to practice collaboratively.
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The Impact of Culture and Gender on Communication and Negotiation: Practical Skills for More Effective Collaboration
with Nina Meierding, MS, JD
This highly interactive training will focus on how we can better understand and communicate with clients whose backgrounds are different from our own. This course is very practical and applies specific skills to the underlying theory and research in the field. As we discuss each of these areas, we will explore creative options, brainstorm ways to move beyond the specific differences, and "add tools to our toolbox" to become more productive, more understanding and more effective in both our professional and life skills.
This course is about cultural and gender prototypes (not stereotypes). To quote Thomas Kluckhorn "We are all like each other, we are all like some others, and we are all like no other."
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Course Objectives
Our first day will focus on culture.
What you will learn:
- Perceptions of fairness and truth
- Processing styles (monochronic and polychronic)
- Views on time
- Styles of verbal communication (high context and low context)
- Attitudes towards riskand uncertainty
- Individualistic and collective relationship frameworks
- High and low power distance
- Body language
Our second day will focus on gender. What you will learn:
- Rapport, report and troubles talk
- Differences in validation styles
- Direct and indirect speech (including hedging and qualifiers)
- The art of ritual opposition
- Humor missteps
- Cross talking vs. interrupting
- The art of the apology across genders
- Gender related power distance
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Effective Advocacy in Collaborative Practice
with Nancy Cameron, Q.C. and Julie Macfarlane, Ph.D.
This skills-based, interactive workshop is designed to de-construct traditional notions of advocacy and explore concepts of advocacy within Collaborative Practice. What makes it difficult to evolve from old notions
of advocacy to Collaborative advocacy? What can we learn about our own instinctive patterns of negotiation and how can we unpack and reevaluate these? What are our client's conventional expectations of us as advocates; where do these assumptions come from; and how do these notions shape our relationships with our clients? What happens to the lawyer-client relationship as our advocacy skills transform to effective Collaborative advocacy? This course will have opportunities for group discussions, reflective learning, and skill development as we delve into the challenges and unique opportunities that Collaborative Practice provides for
reshaping advocacy.
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Course Objectives
- Understand the challenges of evolving to Collaborative advocacy.
- Become self-aware of your current negotiation patterns and reevaluate them.
- Learn how effective Collaborative advocacy affects the lawyer-client relationship.
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Brains Matter: The Art
and Science of Using the
Mind in Conflict
with Jennifer Kresge, LMFC
Today's technology provides us with sophisticated information about how we think and what we do. In this course, we will work with the essential ingredients of the mind and explore our most useful and constructive tool, the brain. Creating and resolving disputes depends on its strategic use. We will learn from neuroscience how thought is constructed and consensus reached. We will develop tools enabling us to enhance our services, manage risk, create sustainable agreements and provide effective client relationships.
We can study the brain through many different lenses. Most of us have considered the development of our thoughts and the effects of our experience. In this interactive skill building training, we examine the mind, explore the benefits of neuroplasticity, delve into the challenge of emotion, and look at the creation of meaning and memory. We will study how to apply this knowledge usefully and artfully in Collaborative Practice. Using this experience, we will develop an understanding of our clients, and practice the strategy of organic intervention. We will examine the diversity involved and the essential skills necessary to create an effective
interface. We will also actively explore the role of ethics as we learn to use our knowledge responsibly in the conversation of collaboration.
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Course Objectives
- Learn about the brain and how thought is constructed and consensus is reached.
- Gain new tools that will help you to enhance your services, manage risk, create sustainable agreements and provide effective client relationships.
- Understand emotion and how meaning and memory are created.
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Nuts, Bolts and Clouds: Innovative Practice Management for
Collaborative Professionals
Collaborative professionals are well trained to deliver professional services, but we often fall short in the nuts and bolts of running a business or using effective technology tools. Jim Calloway, co-author of the ABA book, Winning Alternatives to the Billable Hour, will discuss innovative ideas about practice management, including improving your Collaborative Practice with powerful checklists and determining what technology tools make sense for you. Web-based collaboration tools, including cloud computing, are important for the Collaborative professional to understand and appreciate. Using mobile technology tools such as smart phones and iPads can help you better serve clients and effectively get things done. Jim will cover the use of these tools as well as privacy and confidentiality concerns.
One cannot ignore the current impact and, particularly the future impact, of social media. Whether one blogs or tweets, these free tools are great for communication and marketing, but can be a costly time sink with little tangible return if not managed properly. Jim will explain how each differs and which ones make sense for time-challenged busy professionals. In this challenging economic environment, there will be more pressure from clients and potential new clients for clear and predictable fees. He will discuss the essentials of alternatives to billing by the hour. Jim will end the day with a fast-paced session titled "60 Tips in 60 Minutes".

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Course Objectives
- Enhance your Collaborative Practice by learning about several technology tools.
- Discuss privacy and confidentiality issues when using technology.
- Learn about managing social media channels for communication and marketing.
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Second-Hand Shock: Overcoming Vicarious Trauma
with Vicki Carpel Miller, BSN, MS, LMFT
and Ellie Izzo, Ph.D., LPC
How many times have you heard the question, "How do you do this work all day, every day?" Many of us have chosen to move from adversarial work to mediation and collaboration as one answer to this
question, removing ourselves from the demanding pace and potential devastation of litigation. While we are striving to practice from a higher place, we continue to hear trauma content stories and work with traumatized people on a daily basis. Make no mistake...you are still internalizing stress and trauma consistently in your work and for the most part, remain unconscious of the compromising effects. Vicarious
Trauma refers to the cumulative impact of trauma that client stories have on the professional. It is defined as indirect exposure to trauma through a client's first hand account or narrative of a traumatic event. This
experience may result in a set of cognitive, emotional, physical and spiritual symptoms and reactions that closely parallel Post Traumatic Stress Disorder.
Vicarious Trauma has the potential to exact a huge toll
on us, including damage to brain cells resulting in disruptions in the cognitive schema of our identity, memory and belief system. It may also result
in physical illness, feelings of incompetence, cynicism, isolation, mitigated boundary judgment and diminished self control. Research demonstrates that lawyers may suffer most from Vicarious Trauma, even though they are unaware of it! If we as helping professionals are to maintain an ethical pace as we continue to work in this demanding field, Vicarious Trauma must be carefully considered and actively
addressed. This interactive and experiential workshop is designed to educate all professionals about Second-Hand Shock, how it affects our lives and our practices,
and what we can do to directly attend to this occupational hazard.

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Course Objectives
- Recognize the symptoms of Vicarious Trauma and learn about coping strategies.
- Understand and respect one's own limits.
- Learn about the neuroscience of controlled empathy, trauma and Vicarious Trauma.
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A Headstart Program for Collaborative Practice Trainers:Using the IACP
Basic Training Curriculum
with Diane Diel, JD; Susan Miller, MA, CPA, CDFA™, CFP® and Nancy J. Ross, LCSW, BCD
Does your Practice Group need to offer Basic Training? Do you wish to be a Trainer? IACP provides the basic know-how and materials to help you make it happen. Attendees will receive the IACP Basic Training Curriculum Materials, including agendas, PowerPoint, Basic Training Manual and role play materials. The course provides the foundation for attendees to develop and customize the Curriculum and Materials
in order to provide successful Basic Training to new Collaborative practitioners. Techniques and skills for training will be taught, demonstrated and practiced.

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Course Objectives
- Gain confidence that you and your own training team can work together to design and present a successful Basic Interdisciplinary Training.
- Understand the importance of clearly identifying the learning objectives for your Basic Interdisciplinary Training and how to articulate them.
- Understand the basics of adult education and incorporate the basics in training.
- Provide a set of options and tools for appropriate adult interactive learning experiences.
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