So what does the recent announcement from Apple mean for banks, payment processors, retailers and the general public?
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Preparing Your Company for the Holidays? Connect the Dots Now!
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Before you'll even enjoy the changing colors of fall, the Holiday Shopping Season will be operating in full swing. While retailers prepare for the sales rush, you and your financial institution should be considering one thing: how to establish your transaction account at the top of consumers Holiday Shopping list! At cbsi, our focus is transaction account benefits and how those benefits translate into loyalty and usage for you with your customers. We have experienced first-hand the impact the Holiday Shopping Season can have on companies like yours. We know that proper planning and effective communication - sooner than later - will go a long way towards creating a satisfied customer base that uses your institution's payment platform to shop during the Holiday Shopping Season. CLICK HERE to read the complete article from cbsi Vice President, Gerard Garofolo. #cbsiconnectthedots, #holidayshopping
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While the Holiday Shopping Season may appear to be in the distant future, consider these apps in preparation for any shopping you do - today or during the Holidays.
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Did you know that several credit cards provide Price Protection? Simply stated, when you purchase an item with your card and see an advertisement for the same item at a lower cost, the program may refund the difference in price. This may include offers you find on the internet as well, but will likely exclude purchases made on auction internet sites.
As with all benefits associated with your card, be sure to contact the provider to ensure you have Price Protection and that you know any terms and conditions that may apply.
To learn more about Price Protection and how it can benefit your customers, contact us at [email protected]. |
 Money 20/20 (@money2020) is right around the corner. This much anticipated event in the payment industry has been gaining remarkable attention and sponsorship.
As the agenda nears its final form, four tracks have been defined for attendees:
- Track 1: Legal & Regulatory: Business Issues
- Track 2: Legal & Regulatory: Risk & Compliance
- Track 3: Legal & Regulatory: (Bit)coinWorld
- Track 4: Disruptive Financial Inclusion
cbsi's Stephanie Corritori will be in attendance and will be tweeting key information, photos and other essential information for our clients, partners and followers.
If you are planning to attend the conference, be sure to reach out to Stephanie directly on Twitter at
#cbsimoney2020, #money2020, @cbsiservices, @scorritori
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cbsi Attends NY PACE Technology Conference
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cbsi Vice President, Ken Kraetzer, attended the PACE (Professional Association for Customer Engagement) Technology Conference on September 11.
Key takeaways from the event include:
- Marketers are tracking "Path to Sales" that often involves a switch from on-line to phone.
- Customers want "Effortless" resolution which often includes self service.
- Practices of unscrupulous providers both domestic and overseas cause regulatory reaction.
- Majority of customers expect responses to social media comments same day.
Also, during the event Ken met with PACE CEO, Phil Grudzinski, discussing the impact of technology on customer relationships.
To watch the video interview with Ken and Phil, visit the cbsi YouTube Channel here.
To read a RECAP of the event, click here.
#PACE, #KenKraetzer, #cbsiYouTubeChannel
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