If cbsi has an employee personally diving in to the Social Media landscape, it's Ken Kraetzer. For more than three years, Ken has utilized several Social Media channels and in particular has made a lasting, positive impression with his "Talking Business" Interview Series on YouTube.
Ken's success with YouTube and his Interview Series was in full power mode last week during his attendance of the
PACE Conference in Washington, D.C.
To watch other Ken Kraetzer interviews, visit the cbsi YouTube Page on our website:
Service Spotlight: Sysomos and cbsi
For several years, cbsi has partnered with Social Media Analytic expert, Sysomos, to understand and measure the impact of Card Benefits and Card Holder relationships experienced via Social Media.
The numbers couldn't be better. Card Benefits receive favorable marks greater than 90% on sentiment scales (the determining factor of how people react, positively or negative based upon written word dynamics in social media posts). Simply stated: cardholders like their benefits.
Do you know how your customers feel about you and your Card Benefit products? Do you have a way to measure their Social Media conversations related to you and your company? If not, give us a call today. We can help you better understand the impact your brand, your products and your CRM efforts have in the busy world of Social Media.
MONEY 20/20 cbsi's Peter Alter and Todd Conte will be in attendance at the fall Money 20/20 Conference in Las Vegas. Considered to be the premier conference for the Financial Services industry, Money 20/20 covers every topic imaginable, including Compliance. Be sure to contact Peter or Todd if you plan to attend the event.
DMA Conference Ken Kraetzer will be at the DMA "&Then" Conference October 16-18 in Los Angeles. Be sure to follow his activity at the event via Twitter (@KenKraetzer) and via YouTube.
Follow all cbsi-attended conferenc with updates and information directly to our Twitter account:
As a leader in the transaction account benefits industry, cbsi has developed products such as Cell Phone Protection, Warranty Manager, Luggage Protection and Trip Cancellation.
Now cbsi expands that experience into the digital world with SnapCoverage.
SnapCoverage offers you and your cardholders a fast, mobile way to interact with Benefit products found on their credit cards. It's a digital strategy designed to bring card benefits to the palm of cardholders' hands.
You can view our recent press release regarding
SnapCoverage HERE. To talk with someone from cbsi to learn more, click