The intensity of today’s marketplace demands that organizations continually search for a competitive advantage. Join us Friday, September 8 for our next Business@Lunch as Dr. Lee Manzer teaches us how to use quality service as a practical and competitive business edge.
Dr. Manzer is the Professor of Marketing for the Spears School of Business at Oklahoma State University. He is a nationally recognized expert on service implementation and has presented hundreds of seminars on topics such as attitude change, accountability, and creating a service culture for a variety of national organizations and associations.
