Issue 3
December 2014
Midnight Delivery Saves Customer's Day 
Dear  , 
 
Recently our Kentucky Branch Manager, Adam Smith, received an emergency call at 11:30 pm on a Tuesday night from a frantic customer who had lost parts in their large manufacturing plant...parts that would shut their production line down the next morning.  

Adam got out of bed and drove in to our local Kentucky office and warehouse to pull the parts and hand them off to a delivery driver who would drive them directly to the customer's location.  

This is a great example of the type of service Falcon provides their customers and the type of relationship customers have with the staff.

"I think this situation provided a great testament to the reliability we often speak of in Falcon's brand," explains Adam, "Our customers know that they can call on us and we will do whatever it takes to keep from shutting them down."

The customer's staff was extremely grateful for Adam's responsiveness and recognized him during a site visit later that week.

Great job, Adam!
 
We hope you enjoy this quarter's eNewsletter edition and we invite you to also subscribe to and visit our blog for more articles of interest in the coming months.
 
Sincerely,
Don Nowak
President and Owner 
Basics of the Two-Bin Kanban System: 

Using a Kanban system to manage your inventory of low-cost production components can be a great way to improve lean manufacturing efforts, and the two-bin method is one of the most common variations of this supply chain management strategy.


How to Approach Lean Manufacturing

Original equipment manufacturers (OEMs) stand to gain both financially and in productivity by adopting lean manufacturing practices.

Read More
Top 5 Drawbacks of Managing Onsite Inventory

On the surface, it may seem logical to store all the parts, fasteners and other class C components you need for builds in the same place as your factory floor, but there are actually several drawbacks to this supply chain management approach. Having an on-site storage facility for your inventory can actually increase lead times and counteract any lean manufacturing efforts you may have attempted. The various aspects of managing a warehouse that can drag down your overall production process include using up valuable real estate, employees and energy. There's also a higher risk of stock-outs and miscalculations when you keep all of your inventory on-site.

 Read More
Thank you for subscribing!  We look forward to keeping you updated on our progress in next quarter's edition. Have a safe and happy holiday season and New Year!

Falcon Fastening Solutions, Inc.
10715 John Price Rd.
Charlotte, North Carolina 28273
704-588-4740
In This Issue
Falcon Customer, Fab Fours featured in Greater Charlotte Biz
 

Falcon is proud to support Fab Four's rapid growth and commitment to quality.  Greg Higgs, founder and owner, discusses how this after-market automotive jeep and truck bumper manufacturer rapidly gained ground (recently listed as one of the 50 fastest growing private companies in the Charlotte region) and continues to expand for even more anticipated growth in the coming years.

Read More

Read Falcon's Fab Fours Case Study Here
Peace on Earth, Good Will To Men 

This Christmas, Falcon is pleased to support the following organizations:





New Hire Announcement:


Falcon is pleased to announce the addition of Terry Crunk as a new Account Manager for Kentucky.

 

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