ITSM Leadership Congress
13th March 2015   Register now!

Marina Bay Sands Convention Centre
Cassia Ballroom, Level 3








You are cordially invited

 

Every year itSMF Singapore hosts an annual event to share innovative approaches to implementing and adopting IT Service Management. Every year additional knowledge is added to the field. This is because industry leaders like YOU come and participate at this annual event.  


 
At this event, you will have the unique opportunity to learn, network, and interact with experienced I.T. professionals. You will also have the opportunity to see some of the industry leading I.T. technology. These solutions will help you navigate through your IT Service Management journey.  


 

Come and Join Us Today.

 

 

Delegate Fees

 

 

Early Bird

(Only until 28 Feb 2015)

Normal

Member

$200

$300

Non-Member

$350

$450

Student

$200

$200


Register Now!

Conference Agenda                                     Special Offers!
Click here to find out more!

Group of 5 or more?
Get 10% off!

First 20 Non-Members to register?
Get 1-year free itSMF Membership!



Conference Speakers

Peter Hepworth (from Axelos) 

Chief Executive Officer

Chartered Accountant, M.B.A from Cranfield, A.M.P from INSEAD

 

Peter is a globally experienced executive with an exceptional track record in the FMCG (Fast-Moving Consumer Goods), technology and entertainment sectors having worked across high growth emerging markets whilst living in the UK, USA and France.


With over 25 years' experience spanning sales, marketing, IT, supply chain and finance, Peter has held senior international positions at L'Oreal, Sara Lee Corporation and Activision Blizzard, home of the hugely successful gaming franchise Call of Duty�, most recently running Axelos global best practice portfolio (ITIL, Prince2, MSP, etc.),  UK & Ireland business as Managing Director.



 

David Pickering (from ServiceNow)

Head of Solution Consulting Asia Pacific and Japan

 

David has 30 years IT experience across Australia, Europe and Asia Pacific. David has presented at many conferences and has been a regular speaker at ITSMF in Australia, and has written several whitepapers for the Australian ITSMF newsletters. David is strong supporter of innovation and driving Service Management out of IT and across the Enterprise and consults and presents to many customers on the benefits of moving to a Enterprise Service Management approach. 

 

 

Avi Liran (from Ha-P.com , Honeycomb SMTM Asia Pte Ltd)

Chief Joy-Care Officer, Global Speaker Expert on Fun @ Work, Positive Leadership and Uplifting Values and Culture

 

Since 2006, Avi had been serving leaderships of top organizations such as Marriott, Turkish Airlines, Marina Bay Sands, Lenovo, Keppel, Far East Organization, Coca Cola, Lilly, Starbucks, SingTel, Hong Kong Jockey Club, Spring Singapore and many others.

 

With a mission to make more humane and joyful work places where teams thrive and flourish, Avi Liran (Economist, MBA), thought leader in the area of Meaningful Fun and Positive Leadership, is the co-founder of the Joy-Care leadership programs, combining learning, evidence from research and fun.

 

As an engaging, inspirational, motivational and entertaining global speaker, Avi leverages his vast international experience as a former diplomat (Economic, Trade and Tourism Attach� for South East Asia), venture capitalist, VP Marketing and change leader to provide simple, actionable and practical tools and rituals that are easily applied in the corporate world and home. He is a renowned expert in rejuvenating the workplace, promoting refreshing values and upgrading cultures with positive energy, playfulness for creativity, caring and meaningful fun that translates into higher engagement and performance.


 

Matthew Hunter (from Olswang Asia LLP)

Associate 

International commercial lawyer in Singapore 


 

Matthew Hunter's key focus areas are the legal issues of big data, cloud, e-commerce, e-payments, franchising, internet of things, licensing, privacy, procurement, technology and sourcing.

 

Matt supports strategy and planning, effective procurement processes, contract drafting, customer-side and supplier-side negotiations and training activities. He also covers commercial disputes and contentious matters, renegotiations, exits and termination.


 

Suresh GP (from TaUB Solutions)

Managing Director & Principal Consultant

ITIL, V3 Expert, PMP, CGEIT

 

Suresh GP, M-Tech is the Founder & Managing Director at TaUB Solutions & Board of Director of itSMF India. He has close to 14 Years of IT experience with 8 years at Hewlett Packard (HP). His expertise spans in different facets of ITSM, IT Governance, Project & Program Management and ISO Standards. 

 

Suresh's certifications include ITIL V3 Expert, CGEIT, PMP, ISO 20000 Practitioner and ISO/IEC 20000 & 27001 Lead Auditor. He is a regular blogger and speaker in National & International Forums like itSMF UK, itSMF Australia, itSMF NZ, SITS and won the itSMF Contributor award 2013 from itSMF Singapore.


 


Rama Prasad Mamidi (from Gemalto)

Programme Director 

PMP, ITIL Expert

 

Rama has 24 years of experience covering Service Management, Transition & Transformation Management, Delivery Assurance, Business Analysis, Training, Technical Support, and Software Development. He is now working with Gemalto, taking care of Program delivery and Operational efficiency and managing Service Improvement Programs etc. 


 

Earlier to this role, Rama also successfully implemented Incident, Problem and Change management process for Gemalto. He also worked with bluechip companies like IBM, CSC M1 Ltd. Rama iscurrently Vice President for PMI Singapore Chapter, and was the Immediate Past President of itSMF Singapore Chapter.


 


Goh Boon Nam (from UXC-ISS)

Chief, New Initiatives and Strategic Planning

 

Boon Nam has over 20 years of management experience in IT, holding management portfolios in IT governance, planning, architecture, quality and process improvement, application development, operations, human resource development, financial management and outsourcing. He has also developed and implemented various IT management processes, and successfully led IT organisations in achieving CMMI Level 3.  At ISS, he oversees the initiation and incubation of new venture areas. In addition, he also teaches and consults on enterprise architecture, business analysis and IT process improvement (eg. IT service management and CMMI).

 


Rory Fitzpatrick (from Cloud Sherpas)

Manager, Asia


 

Rory has over 17 years' experience in sales and services management in Australia, New Zealand and Asia Pacific, with a focus on the Enterprise Software sector.  Rory ran the education services business for BMC Software across Asia Pacific before joining Cloud Sherpas, where their ServiceNow business has more than doubled in each of the last two years.

      


Balaji Bhakthavatchalam (from CSC Computer Sciences Corporation)

Client Services Director

 

Balaji is currently the Client Services Director for CSC Computer Sciences Corporation. He is currently heading pre-sales for CSC in Financial Services in AMEA (Africa,Middle East, Asia).

 

He possesses around 24 years of IT industry experience, in various leading organisations such as ITC Information Systems and CSC Computer Sciences Corporation. Of the total experience 21 years in CSC based in Singapore on a regional role deputed to Malaysia, Thailand, India to setup the delivery and pre-sales practice.

 

His experience spans over Business Development Support, P&L Responsibility for a geography, Responsible for utilization , Project/ Program Management, Services Management, Customer services, Service Level Management, IT budgeting. Instrumental in PMO office set-up for CSC project delivery in South Asia. He played a major role in selling professional services and building the consultancy business for CSC in South Asia.

 

His Hobbies are reading , listening to music and Table Tennis.

 

He holds a Masters in Computer Science from Birla Institute of Technology and completed a Executive Leadership Diploma from Cornell University. 

 


Watch this space for more info of our speakers every week!

Gain a fresh angle as they share the inner-workings of their 
personal experience, expertise & perspectives




We sincerely thank our sponsors




    



itSMF proudly partners

        



Why not become an itSMF Member to enjoy Membership Registration Prices at our Annual conference?
    
# itsmfsg15

Facebook:   
Linkedin:   
Twitter: