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Presented by
Date: Tuesday, May 29, 2012
Time: 1:00-5:30pm
Location: Calgary Chamber of Commerce
Service Management Art is pleased to be sponsoring itSMF's (Southern Alberta Branch), "An Afternoon of Service with Sharon Taylor" featuring Sharon Taylor, chief architect, writer, educator and consultant. As a globally recognized leader in ITSM, she leads the afternoon with discussions about her new book, "Service Intelligence." Following that will be a discussion panel led by CIOs and IT community professionals. For more details, visit itSMF's website.
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Want to learn more about USMBOK?
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Attend our free webinar where Ken Gonzalez goes into more detail about the Universal Service Management Body of Knowledge (USMBOK). He will also discuss the upcoming course in Calgary - June 5 - 7, 2012
Title: Next Generation Service Management
Date: Tuesday May 8, 2012
Time: 12 PM - 1 PM (MST)
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