This seminar exposes you to the Kepner-Tregoe (KT) root-cause analysis method, which has been dubbed by many organizations as the best practice for problem management and root cause analysis. The KT method is a highly structured process for gathering and analysing the data needed to find the correct root cause of the problem.
The KT method focuses on how to:
- Gather information critical to solving the problem while avoiding irrelevant data
- Evaluate possible causes systematically to determine the most likely cause
- Prove conclusively that the true cause has been found
Alaric is a consultant with Kepner-Tregoe (KT) and has been helping many companies and MNCs improve since he joined KT back in 2008. His main job scope has been to analyse and improve organizational processes as well as to develop and enhance the capability of his clients.
With Alaric's help and coaching, one of his clients managed to reduce a project delay by up to 56 days. This project even managed to garner some accolades at KT's Annual Process Achievement Awards.
Here are some of the companies in the IT industry that Alaric has worked with; Cisco, Singtel, SoftwareAG, Qualcomm and many more.
Prior to joining KT, Alaric was in the manufacturing industry for over 6 years. He worked in a leading American MNC that built infra-red sensors and was accountable for all production process control and improvements for that line. He spearheaded the implementation of the ISO QS 9000 certification. As a certified Six Sigma Green Belt, the project he worked on resulted in a 40% decrease in the annual operating costs.
Alaric graduated with a Bachelor of Engineering (Mechanical and Production) with a double major in Manufacturing and Biomechanical Engineering.