03 Nov 2016  | Professional Development Event 
Save the date!  

"Leading Change: Kotter's 8-Step Model"


Thursday 03 Nov 2016
7.00 PM to 9:00 PM 
* Registrations & Refreshments start from 6.30 PM

National Volunteer & Philanthropy Centre (NVPC)
6 Eu Tong Sen Street 
#04-88, Clark Quay Central 
Singapore 059817


itSMF Members: 
NTUC/ U Associate Members: S$25.00  
(Early Bird till 16 Oct 2016)
Normal: S$60.00

Non-Members: S$30.00 (Early Bird till 16 Oct 2016)
Normal: S$60.00

itSMF Singapore Chapter  
+65 63275688  
Every IT leader should know about Kotter's 8-Step Model for leading and implementing change!

"Leading Change" is recognized as one of the all-time best business books and the definitive work on the subject. Harvard Business School Professor, John P. Kotter, methodically and carefully explains his 8-step process for leading and managing major organizational change in an easy to understand fashion. "Leading Change" captures his wealth of knowledge and experience working with major companies all over the world. Professor Kotter takes concepts like leadership, urgency, vision, strategy, quick wins, and communication and puts them in well-explained, practical terms that anyone can follow.

If you are a manager at any level of your IT organization who is currently leading any aspect of a change (and today it's an ongoing occurrence!), understanding Kotter's 8-step change process is a must join Karen in this not-to-be-missed session.
Speaker Profile

Karen Chua

Management Consultant, Pink Elephant

ITIL Expert® , CGEIT®, Organizational Change Management Registered Practitioner


Karen Chua has been an IT Professional since 2000.  She started as a software engineer doing software development before focusing on IT Service Management in 2002.  She has many years of practitioner experience in ITIL ® Process Implementation and Improvement.  In particular, she set up a regional Service Desk and implemented several ITIL processes.

With an outgoing personality, she has worked with multinational corporations in various industries including government agency, Supply Chain, Banking & Finance, and Education. 

As a Consultant, she not only conducts certification courses and consults with organisations, she is also very passionate in sharing her knowledge.

About Pink Elephant

A premier global training, consulting and conference service provider, Pink Elephant has an undisputed reputation for leading the way. We're proud of our pioneering and innovative spirit, which has enabled us to introduce and spearhead many revolutionary concepts and programs since our inception forty years ago.

We sincerely thank our sponsor !
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All programs and events are subject to change and/or cancellaton due to scheduling conflicts, availability of the speaker, low registration and/or circumstances beyond the control of the itSMF Singapore Chapter.

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Come Join Us ...

In a strategic and targeted effort to grow the awareness and membership base of the chapter, the chapter will be forming a Membership Working Group comprising of member volunteers and chaired by one of the chapter council members. This working group will focused on growing the awareness of the chapter and membership outreach activities.

With this in mind, the chapter is currently inviting volunteers to join the working group to help out in the chapter's membership outreach activities. All interested members are encouraged to send an email to the chapter Secretariat to find out more details.