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Computer/ Internet News & Tips
January 2016
This Month: Our Windows 10 Update Advice in 3 Sentences, Take Control of Your Passwords in 2016, Don't Believe Everything That Pops Up on Your Screen, Beware of Search Ads and Scams
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Our Windows 10 Update Advice in 3 Sentences

If you're considering updating your current computer to Windows 10, don't update if you have Windows 7. If you have Windows 8/8.1 - proceed with caution. If you're considering getting a new computer - get it!

Take control of your passwords in 2016

For years I’ve recommended using your own variant of my password system to help you memorize the unique passwords that you use for every device and web site. I also recommended using LastPass to store your passwords and notes, with the ability to access them from your computer or mobile device. A new Emergency Access feature allows your passwords to be shared with trusted individuals should you become sick or incapacitated.

Don't believe everything that pops up on your screen

The screenshots shown all have one thing in common. They are all trying to convince you that there are problems with your computer or device, and that you need to call the number displayed in order to fix the problems. However, if you call the number you will be connected to a scammer who will try to convince and scare you to believe that you have more serious problems, and that paying several hundred dollars for them to “fix” the problems is your only recourse. This scam has tricked thousands of people into paying millions of dollars for non-existent problems. Never respond to a pop-up on your computer or smartphone screen that urges you to call a number for help.

Beware of search ads and scams

When you have a problem with your computer, printer or other technology device or service you may be tempted to search the internet to find a resolution for the problem. When you using Google, Bing, Yahoo, etc. you will usually get search results from multiple advertisers that if contacted, the person on the phone will attempt to scare you into paying lots of money for made-up non-existent computer problems. This is similar to the phony telemarketing calls from Microsoft scam, but since you are initiating the call you are led to believe that you have contacted the official tech support for the company that you searched for. If the person on the other end of the call wants remote access to your computer - hang up then call Computer Techs or someone else you can trust.