Computer Techs Help Key


Computer Techs
Reno's PC & Technology Help Experts since 2003 
Affordable Computer Repair - Experienced IT Consultants 
In-Home Service & Remote Support

No Geek Speak: Local Techs that speak 
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Computer /Internet 

News & Tips 


Monthly Newsletter
March/April 2015
This month's important news and tips
STOP! Don't let someone you don't know access your computer. Phony tech support could cost you
Why you need an alternative web browser
Troubleshooting & Problem Solving: Just some of the things we've solved for clients
Website of the month: Brain Games & Brain Training - Lumosity
Keep your computer secure and up-to-date with our Computer Maintenance Plan
Read previous newsletters, tips, and up-to-date computer and internet news
Article3STOP! Don't let someone you don't know access your computer. Phony tech support could cost you hundreds of dollars or more.
If you're having computer related problems and think your going to get trustworthy help by calling a number you find on the internet - think again. The Federal Trade Commission has been cracking down but can't keep up with shady businesses who are targeting unsuspecting consumers with ads on internet search inquiries and pop-ups on compromised web sites. Callers are told they have errors, viruses or other made-up problems, and are told they need fix the problems for a few hundred dollars. Bottom line: it's a scam.

In the past few months I've heard stories from clients who have placed calls or received calls from "Microsoft", "Google", "Symantec", "Charter" and "Amazon" - later to find out that the person on the other end of the phone was not really from said company.

Never give personal, computer or financial information to someone you don't know over the phone. Microsoft nor any other legitimate computer company will ever call, email or pop-up a warning on your screen concerning problems with your computer. Don't feel pressured to reveal information or act right away. Feel free to call Computer Techs for a 2nd opinion.
Read more... 

Article3Why you need an alternative web browser 

A web browser is the program that you use to access internet web sites. The most popular browsers are Internet Explorer, Google Chrome, Firefox, Safari and the AOL browser. Some browsers are faster than others, while others have more security precautions built-in. Whichever one you use, it's a good idea to install and become familiar with at least one alternative web browser now - in case your regular web browser doesn't work or can't access some or all web sites.



Article3Troubleshooting & Problem Solving: Just some of the things we've solved for clients in the past month 
  • Setup and installed wireless printers
  • Resolved "user profile service failed the logon" error
  • Setup a new wi-fi router for a Roku internet streaming device
  • Setup a wi-fi range extender to increase wireless network range
  • Setup new Microsoft email address and forward mail from old Yahoo address
  • Removed adware causing pop-up ads on Apple Mac computers
  • Replaced failing hard drives

Give us a call for all of your technology troubles and setup needs.

Website of the month: Brain Games & Brain Training - Lumosity  


Lumosity is a brain training science project which lets you enjoy games and tools developed by neuroscientists. The Lumosity website can be accessed on your computer, or via an app on a tablet or smartphone. Discover what your brain can do at Lumosity.


Article3Keep your computer secure and up-to-date with our Computer Maintenance Plan
Many of our clients have been asking for a way to keep their computer secure and up-to-date, and not have to worry about the seemingly constant barrage of updates.


With websites getting hacked on a daily basis, and the increasing chance of your personal information being compromised, it's more important than ever to keep your computer up-to-date and maintained.


Now you can have Computer Techs maintain, update and check the security on your computer on a quarterly schedule at your convenience. Service will be performed via a Remote Support session which takes about an hour. Services include:

Read more... 


MoreRead previous newsletters, tips, and up-to-date computer and internet news
Access previous newsletters at  
Search and access more than 7 years of computer and internet tips on our exclusive website for our customers at


Up-to-date information is posted throughout the month on our Facebook page (be sure to "like" us if you are a Facebook member so that the articles appear in your news feed).  


CheapSupportDon't rely upon cheap, inexperienced technical support: "You get what you pay for"

Do you have a friend or neighbor who works with computers in their spare time? Similar to hiring an unlicensed contractor to work on your home, it may be cheap to go with a friend or neighbor.


But, does that person actively keep up-to-date with the computer industry and fix several computers on a daily basis like we do? 


Computer Techs has been in business since 2003, and our technicians have over 20 years of computer experience. We're a local Reno business that you can trust - not some call center in India or The Phillippines. We're often called to repair what someone else attempted to fix or misrepresented as major computer problems.


The next time you need tech support give us a call. You can count on Computer Techs to get the job done quickly and correctly, and we'll be available the next time you need service. 


Spread the good word, get free tech support

If you're happy with our professionalism and expert service, please let others know: 
? If you recommend us to a friend or family member, as a way of saying "thank you" for referring us we will reward you with a discount on your next service call. For details please see the details of our $20 referral reward.
? When people search the internet for computer repair, they often search Google, or Yahoo Local. Please consider leaving a review of our service at one or more of the following web sites:
Google Plus Review

Thank you.


Mark Cobb

Owner / Technician

Computer Techs



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? Mark Cobb (Owner/Technician/IT Consultant)