Computer Techs Help Key


Computer Techs
Reno's PC & Technology Help Experts since 2003 
Affordable Computer Repair - Experienced IT Consultants 
In-Home Service & Remote Support
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Computer /Internet 

News & Tips 


Monthly Newsletter
November/December 2014
This month's important news and tips
Why your most important password is the one that secures your email
Are you frustrated with your Internet provider's email "service"?
Keep your computer secure and up-to-date with our new maintenance plan & important update if you've already signed up
Don't rely upon cheap, inexperienced technical support: "You get what you pay for"
Article3Why your most important password is the one that secures your email
Some people think that nobody would be interested in reading their email, so their email password doesn't need to be secure. However if a hacker accesses your email consider the following common occurrences:
  • A hacker can change your password and lock you out of your account.
  • A hacker can go to financial and shopping websites and have password reset requests sent to your email address. With access to your financially related websites in the hands of a bad guy, you could potentially lose thousands of dollars.
  • A hacker can copy your contact list and/or send emails on your behalf asking for money or send spam and malware that appears to come from you.
To find out what you need to do to secure your email account
Read more... 


Article3Are you frustrated with your Internet provider's email "service"?
The 2 major Internet service providers in Reno - AT&T and Charter - offer free email addresses as part of their service. But the email "service" is an afterthought which they don't make any money on. AT&T's email is provided by Yahoo, and is often hacked and filled with advertisements. Charter's email interface is slow and clunky. Spam filtering on both services is hit-and-miss. Both AT&T and Charter also let you view your email on an email program such as Windows (Live) Mail or on a mobile device, but the syncing between devices and web browsers is often problematic.


Fortunately there are very good alternatives to AT&T's and Charter's email...

Read more... 


Article2Keep your computer secure and up-to-date with our new maintenance plan & important update if you've already signed up

Many of our clients have been asking for a way to keep their computer secure and up-to-date, and not have to worry about the seemingly constant barrage of updates.


With websites getting hacked on a daily basis, and the increasing chance of your personal information being compromised, it's more important than ever to keep your computer up-to-date and maintained.


Now you can have Computer Techs maintain, update and check the security on your computer on a quarterly schedule at your convenience. Service will be performed via a Remote Support session which takes about an hour. Services include:

Read more... 


NewPCWindows XP now more vulnerable to internet attacks - what you should do if you still have XP
On April 8 Microsoft ended support of Windows XP which was the operating system that ran on the majority of personal computers for 13 years. Since Windows XP was released in 2001, Microsoft released and continues to support Windows Vista, Windows 7 and Windows 8.
Now that Windows XP is no longer supported, Microsoft will no longer release monthly critical security updates that patch the operating system to help prevent hackers from getting into the computer if connected to the internet. 
Virus and malware authors have reportedly been working on infections that target vulnerabilities in Windows XP that will no longer be patched.
If you're unsure what version of Windows is on your computer, click here to see if you are affected by the end-of-support for Windows XP.
The average lifespan of computer hardware is about 5 years, so a computer with Windows XP is well past its lifespan. Now is the time to upgrade and get a new computer. Fortunately you won't have to pay as much for a new computer as your old one since prices have come down over the years.  
FAQ: Should I get Windows 7, Windows 8, or Mac OS X?


MoreRead previous newsletters, tips, and up-to-date computer and internet news
Access previous newsletters at 
Search and access more than 7 years of computer and internet tips on our exclusive website for our customers at


Up-to-date information is posted throughout the month on our Facebook page (be sure to "like" us if you are a Facebook member so that the articles appear in your news feed).  


CheapSupportDon't rely upon cheap, inexperienced technical support: "You get what you pay for"

Do you have a friend or neighbor who works with computers in their spare time? Similar to hiring an unlicensed contractor to work on your home, it may be cheap to go with a friend or neighbor.


But, does that person actively keep up-to-date with the computer industry and fix several computers on a daily basis like we do? 


Computer Techs has been in business since 2003, and our technicians have over 20 years of computer experience. We're a local Reno business that you can trust - not some call center in India or The Phillippines. We're often called to repair what someone else attempted to fix or misrepresented as major computer problems.


The next time you need tech support give us a call. You can count on Computer Techs to get the job done quickly and correctly, and we'll be available the next time you need service. 


Spread the good word, get free tech support

If you're happy with our professionalism and expert service, please let others know: 
� If you recommend us to a friend or family member, as a way of saying "thank you" for referring us we will reward you with a discount on your next service call. For details please see the details of our $20 referral reward.
� When people search the internet for computer repair, they often search Google, or Yahoo Local. Please consider leaving a review of our service at one or more of the following web sites:
Google Plus Review

Thank you.


Mark Cobb

Owner / Technician

Computer Techs



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� Mark Cobb (Owner/Technician/IT Consultant)