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Ideas that Ignite Change
Listening

November 6, 2024


Dear University Community,


The 2024 election is over, but the tensions it highlighted will remain. The closeness of most polls leading up to it and the final count demonstrates one thing for certain: we are a nation divided. For some, the outcome is reason for jubilation, and for others, utter despair. These divisions are not just ā€œout thereā€ but ā€œin here.ā€ They will show up in our classrooms and workplaces. Avoidance may be all you can do today. But a time will come, in a conversation or meeting, where you will have to make a choice about how to engage. When, not if, that happens, I am asking you to choose the difficult task of holding onto the idea of community. How do we pursue community, you may ask, when we donā€™t agree on the fundamentals? Someone else may ask, what are the fundamentals? Just like that, down the rabbit hole of ideological differences we go. 


What I am asking practically is that instead of launching into a debate and taking the opportunity to ā€œair all your grievances about the other side out.ā€ What if you chose to take a deep breath and listen? Simon Sinek, a self-described unshakeable optimist, describes listening as a ā€œtrust-building exercise.ā€ The point is not to agree or change your beliefs, but instead, the goal is ā€œto make the other person feel heard.ā€ No one wants to be shut down or vilified. Part of being in a community with those around you, especially those you disagree with, is offering respect with our words and actions. Itā€™s possible that this simple act of listening, a way of demonstrating respect, can open the door to a conversation. Braver Angels encourage us to get curious and ask, How did you come to believe what you believe? Or, when a position terrifies you, ask, ā€œWhy does this statement make you feel safe and me unsafe?ā€ In both cases, the questions create the space for you to slow down and listen, instead of jumping to judgment. If engaging terrifies you, thatā€™s okay; offering silence without judgment is listening, too. The path forward is unclear, but the means to create one will require all of us, and listening is where we must start. Itā€™s not easy, but neither is the alternative.



In service,


Enobong (Anna) Branch, Ph.D.

Senior Vice President for Equity and Professor

Simon Sinek thumbnail
Dive Deeper

Explore the idea of listening through these articles.

Are You Really Listening: Hearing vs. Listening

ļ»æfrom Speakeasy

Talk Less. Listen More. Hereā€™s How

ļ»æby Kate Murphy in The New York Times


10 Ways To Improve Your Listening Skills

by Jennifer Herrity in Indeed




Watch these videos.

4 Things All Great Listeners Know

ļ»æfrom TED-Ed

Listening Is a Superpower

from Interfaith America


5 Ways To Listen better

by Julian Treasure for TEDTalks

The Power of Listening

ļ»æby William Ury at TEDxSanDiego

Explore these books.

You're Not Listening

ļ»æby Kate Murphy

How to Listen with Intention: The Foundation of True Connection, Communication, and Relationships

ļ»æby Patrick King


The Power of Listening: How to Improve Relationships by Becoming an Active Listener

ļ»æby Damian Blair


Consider these resources.

How to Be a Better Listener in 7 Steps 

ļ»æby MasterClass



Deep Listening webinar

Deep Listening

Nov. 21, 2024 | 2-3 pm via Zoom

Register Now

by Rutgers University Equity and Inclusion


Join us to explore techniques for deeper and more thoughtful listening and learn why listening is an important tool in cultivating an inclusive community where everyone feels valued and heard. 

BrenƃĀ© Brown quote about shame
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