🗣️ We. Communications conducted a four-wave online survey of communication leaders and full-time salaried employees across seven countries from February – April 2025 to explore how communicators have shifted their messaging to respond to audience expectations.
📊 Key takeaways:
🔹Leaders over logos: 60% of employees preferred hearing from a CEO or executive rather than organization as an entity.
🔹Power of humor: 68% of employees said humor increased interest in messaging, and 64% said it helped drive interest in technical or scientific topics.
🔹Split on Artificial Intelligence (AI): When asked how employees would respond if they found out a message was written by AI, the top two reactions were "It depends — some messages are fine for AI, others need a human touch" and "I wouldn't mind — as long as it's well written."
🔹Values still matter: 49% of employees wanted organizations to emphasize social responsibility and corporate values, even in the current economic climate.
🔮 Why it matters: As communication grows more complex, audiences are calling for real voices, relatable tones, and meaningful values.
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