Tips for Getting
Awesome Testimonials
1. Have an outside professional interviewer, someone that is impartial and can ask the right questions. Someone who can get the interview.
2. Develop questions that go beyond “yes” and “no” but can get them to bring out their story. You want them to talk about the customer experience and what they like best about your product or service.
3. Ask for a recommendation. What would they like to tell others considering your firm? And ideally, you can quote them in other marketing initiatives.
4. Don’t forget to thank your participants. Consider offering your testimonial subjects some incentive for participating, such as a discount off a product or service, or treat them to lunch or dinner.
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