Weekly Technology Thought Leadership

Jan 26, 2024

Pet Supply Brands: Choosing the Right 3PL for Retail Deliveries

As The pet supply industry continues its upward trajectory, pet supply brands trying to dominate their category need to put their best food forward to compete with the big dogs [Zipline Logistics]. 

Consumer Insights Tools: The Best for 2024

 Discover a wide range of consumer insight tools and how they help businesses stay the course with their effective practices and make improvements that align with consumer sentiment [Bizrate Insights].

Customer Testimonial: WoWorks

WoWorks' CIO, Kyle Mark, describes how the restaurant portfolio company increased efficiency and productivity at its 350 locations with the help of a new technology partner [Qu].

8 Ways CPG Analytics Are Shaping Retail Trends in 2024

In an era where data is king, understanding the impact of CPG analytics is crucial for retailers looking to stay ahead of the curve [InContext Solutions].

A Content-First Approach to Composable: The Icelandair Story

 Learn how Icelandair improved its customer and employee experience with headless CMS [Composable.com].

​Infographic: How Chatbots are Transforming the Retail Industry

This infographic talks in detail about how virtual assistants improve your customers' service experience and the long-term benefits they bring to your business [Kore.ai].

Unveiling 2024: Your Essential Guide to Restaurant Tech Trends

 A compiled list of state-of-the-art restaurant tech trends to keep you ahead of the curve and help you make smart investments in the coming year [PAR Tech]. 

Click-and-Collect Gives Customers Frictionless Omnichannel Experience

If you’ve adopted a thriving omnichannel strategy, your retail establishment likely provides customers with both online and in-store purchasing options. But are these channels seamlessly integrated to optimize their combined impact [Pivotree]?

Hershey Entertainment & Resorts Safeguards Guest Information and Reduces Data Loss

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HE&R wanted to be ahead of the curve in terms of payment transaction security. The challenge was to bring security and efficiency into their processes without impacting their exceptional level of guest service [Agilysys]. 

How to Improve Fulfillment to Level Up Your Customer Experience

​Whether you’re a new company whose value proposition comes to life through an engaging digital experience or an established brick-and-mortar retailer looking to expand online, delighting customers in today’s marketplace requires all fulfillment channels to be fully developed [Essendant].

The Retail Industry Gives Back

RetailROI SuperSaturday 2024 Recap

We laughed and cried (and cried and cried), but mostly we listened and learned how this organization raises awareness and provides real solutions for the more than 400 million vulnerable children worldwide.

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