Weekly Technology Thought Leadership

No News. Just Innovation.

[Oct 18, 2024]

The Role of Cash in a Changing Retail Landscape


By leveraging technology and partnering with trusted experts, retailers can navigate the challenges associated with cash transactions and provide a seamless and efficient checkout experience for their customers [Flooid].

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Tips to Prepare for Hotel Peak Call Season


 Read five essential tips that will help ensure you’re primed to optimize your voice channel efforts during the upcoming peak call volume season [Revinate].

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​Technology to the Rescue: How a Modern Tech Stack Transforms Middle Mile-Logistics


Shippers are learning an important lesson in today’s delivery and fulfillment landscape: success in the last mile begins with effective middle-mile logistics [Frayt].

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Infographic: The 2024 Restaurant Technology Landscape


 Where, specifically, have operators invested in technology? There are several ways to slice the restaurant technology pie [Crunchtime].

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What Scorecard Are You Using to Measure the Success of Your Physical Stores?


Should we be doing more to track and improve the micro-behaviors taking place in the customer's path to purchase? It's simply not been possible to collect such data - until now [Mercaux].

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[Notable Numbers]

LATAM Unifies the Passenger Journey to Elevate Customer Experience


The airline realized that to serve its customers at scale, it had to connect different touchpoints in a seamless manner and use a standardized approach to tracking customer responses [Medallia]. 

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Grocery Prices and the 2024 Election: A Critical Issue


According to a recent consumer survey, grocery costs aren’t just affecting what’s in people’s carts this year—they’re shaping decisions at the ballot box [Swiftly].

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Mastering Financial Performance in Hospitality


 From understanding cost structures to leveraging technology, this blog covers things you need to know to fortify your financial oversight and achieve success in the hospitality industry [Sage].

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Celebrating Hispanic Heritage Month


 As Hispanic Heritage Month ends, celebrated from September 15 to October 15, a solution provider recognizes the traditions, celebrations and culture through their teammates and partners [Trax].

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