If you don't have considerate, resourceful customer care teams in place, your business stands to suffer in a big way.

For instance, you and your team members may have vastly different ideas of what a job well done means. When your employees know what is expected of them, they are much more likely to deliver high-caliber results. Particularly when people are geographically dispersed, remote, or working in a hybrid arrangement, getting everyone on the same page is crucial for success.

Conflict is bound to occur in any collaborative environment. When it's handled properly, workplace conflict can be constructive, increasing trust, improving communication, and bolstering respect. Among remote and hybrid teams, however, conflict has a higher risk of festering. Employees are more likely to take professional criticism personally when it's delivered from behind a computer screen.

SHRM has partnered with Security Management Magazine to bring you relevant articles on key workplace topics and strategies. As companies grow more comfortable with the concept of long-term remote work, many employees have seized the opportunity to hit the road and are signing in from anywhere.

Opinions expressed by Entrepreneur contributors are their own. You might have heard that achieving great leadership or reaching success is a marathon instead of a sprint. But triathlons - which require you to swim, bike and run consecutively - are perhaps a more realistic analogy for the office, as teams frequently have to pivot to something new without quitting.