Centric Software

Centric Pricing & Inventory — AI Demand Forecasting Update 

Released: February 2026



Application: Retail merchandising, pricing, inventory, demand forecasting

Centric Software launched innovations to Centric Pricing & Inventory, including a new AI-powered demand forecasting engine that powers pricing, allocation, replenishment, and markdown planning from a single shared forecast across all teams. New AI Agents break down price recommendations in plain language, explaining key drivers such as demand shifts, competitor pricing, or margin impact, so merchants understand the "why" behind every recommendation, not just the output. 

Deliverect  

AI Autonomous Agent Platform 

Released: April 2026

Application: Restaurant digital ordering, AI agents, menu optimization

Deliverect launched a digital workforce of autonomous agents and smart assistants that continuously rewrite digital restaurant menus to increase revenue and resolve technical issues before they cost operators money, and replace labor-intensive manual tasks that previously took weeks of work and tens of thousands of dollars in agency costs. In a pre-launch proof of concept, a Deliverect AI agent autonomously designed, deployed, and optimized a KFC promotion with no human involvement, producing a 118% increase in sales. 

Google Cloud

Vertex AI Search for Commerce 

Released: January 2026

Application: Retail ecommerce, AI-powered search, product discovery, catalog enrichment

Google Cloud launched Vertex AI Search for Commerce, enabling retailers to natively embed generative AI, Google-quality search, browsing, and recommendations directly into their digital storefronts. A companion Gen AI Catalog and Content Enrichment solution helps retailers improve product catalogs using multimodal AI models and a multi-agent workflow that assists merchandising teams with product onboarding — improving attribute coverage, description accuracy, search relevance, and personalization across digital channels. 

Klaviyo

Composer — Agentic Marketing Campaign Builder 

Released: March 2026



Application: Marketing solutions, B2C CRM, agentic AI, retail & DTC

Klaviyo launched Composer, a new agentic experience that generates, optimizes, and recommends full marketing campaigns and flows from a single plain-language prompt. A marketer can prompt Composer with "build me a spring re-activation campaign targeting lapsed customers across email and text" and have a launch-ready campaign in minutes — including audience segments and messaging optimized across channels. Every campaign Composer generates is grounded in real customer data and shaped by 14+ years of marketing intelligence across Klaviyo's 193,000 customers. 

Shoplazza

Athena — AI Admin Agent for Ecommerce Operations 

Released: May 2026



Application: Manufacturing/DTC, ecommerce back-office, agentic AI

Shoplazza launched Athena, an AI admin agent designed to help merchants manage back-office ecommerce workflows through natural language. Instead of moving across multiple dashboards to create products, update information, configure discounts, check orders, review logistics, or analyze data, merchants can describe what they want to accomplish and let Athena prepare the task, preview the result, and execute after confirmation. Athena is built for DTC brands managing global commerce operations.

Mindtrip / Sabre / PayPal

Mindtrip Flights — Agentic AI Flight Booking 

Released: May 2026

Application: Travel, agentic commerce, hospitality distribution

Mindtrip launched Mindtrip Flights, a conversation-led experience that makes it easier to find, compare, and book flights while making smarter decisions along the way. Powered by Sabre's AI-native travel platform and integrated with PayPal's agentic commerce services, it brings real-time flight options and booking into one seamless experience. Travelers search, choose, and pay entirely within a chat interface without being redirected to a website.