Thinking Out Loud

Weekly Technology Thought Leadership

Jan 31, 2025

The State of Consumer Insights in 2025

 As businesses face evolving technologies, rising privacy expectations, and the growing role of AI, staying informed is more important than ever [Qloo]. 

The 2025 Trend You Can’t Afford to Ignore — Sensory Marketing

  Sensory marketing is emerging as the answer. By tapping into the five senses—sight, sound, touch, smell, and taste—brands are finding innovative ways to bridge the digital gap [Vizit]. 

2025 Restaurant Technology Trends

 While 2024 buzzed with discussions about AI, augmented reality, and robots in the kitchen, this year quick service restaurant owners are shifting their focus toward practical, results-driven solutions [Table Needs].

Partner Content

AI, Real-Time Visibility & Sustainability: The Future of Supply Chain Tech

​ Today's logistics winners have embraced the future of supply chain tech: AI's predictive muscle, real-time visibility's ground truth, and sustainability's importance [Tive].

Empowering Casino Teams with Enhanced Safety and Comms

At the Plaza Hotel & Casino in Las Vegas, safety and communication aren’t just priorities—they’re the backbone of a more efficient operation for both employees and guests [Relay].

Reducing Churn and the Power of Personalization

  Explore how guest insights can help restaurant brands identify the factors that lead to churn and craft personalized engagement strategies that foster long-lasting relationships [Bikky].   

Retail Location Strategy: Key Trends and Best Practices

Discover how the retail location and site selection process has changed in numerous ways due to trends that have disrupted the industry and why they are likely here to stay [Buxton]. 

Coupon Abuse, Loyalty Fraud, and Review Manipulation – The Retailers’ Dilemma

Today, issues like coupon abuse, loyalty fraud, and fake reviews are putting retailers to the test, threatening not just their revenue but their relationships with customers [AtData].

[Leaders Making Us Think]

"The large companies can outspend you but they cannot do the small things you can do that do not scale, and that is your leg up as a smaller brand."

 By Harley Finkelstein, Shopify President

The Retail & Hospitality Hub publishes technology thought leadership for retail and hospitality industry executives, and offers performance-based content syndication services to solution providers.