Dear Valued Customer,

We thank you for being a valued customer and look forward to providing all your International and Inter-Caribbean Shipping needs.

As we continue the process of improving our service, it is important that we work with Customs to ensure full compliance with local Rules & Regulations.

Below are the convenient ways to assist you in meeting the necessary Customs Regulations:

1.       Pre Alert your Cargo & Package(s) and submit a valid Invoice/Invoices via our Mobile App or Website. This will speed up the receiving of your cargo at the warehouse.

2.       Your Invoice(s) may also be submitted while cargo is On-Hand at the warehouse.

Pre Alert & Save !!
All Cargo and Packages Pre-Alerted will receive a 40% discount off Insurance, SAVINGS of $0.50USD per package.

If you do not submit a valid Invoice:
➢    SwiftPac shall apply insured value of $100.00USD or less to your package(s) or cargo.
➢   In the event of loss or damage we shall ONLY take responsibility for the minimal value insured.
➢ Cargo clearance at destination will be delayed until a valid Invoice/Invoices is submitted for Customs Clearance.

Valid Invoice: This is the Receipt Document from the Supplier/Seller of the merchandize.

The Invoice MUST Include:
Date of Purchase, Name of Supplier/Seller, Customer Name & Address, Description of Item, Quantity, Price Paid and the Total Paid.

NOTE: SwiftPac cannot guarantee the acceptance of your Invoice by Customs.
Customs reserves the right to accept or reject any Invoice or request additional information.