Weekly Technology Thought Leadership

No News. Just Innovation.

[10-4, 2024]

How to Use Customer Sentiment Analysis to Drive Contact Center Success

Learn what customer sentiment analysis is, its applications in the contact center, and the transformative value it offers to drive business value [Cresta].

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​Supercharging ORC Cases for Stronger Law Enforcement Collaboration

Tips to help retail Loss Prevention and Asset Protection teams prepare and present ORC (organized retail crime) cases to build trust and develop relationships with local, state, and federal agencies [Appriss].

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AI Tools for Restaurant FOH Management

 A look at how you can use AI for restaurant FOH (front-of-house) management, improving dining experiences and driving retention [Fourth Enterprises].

Automated Guided Vehicles (AGVs) for Efficient Material Handling Solutions

AGVs offer a modern, economical, and safe way for distribution and production operations to scale up throughput with flexible automation instead of adding more labor, physical space, or bulky equipment [Dematic].

Infographic: 4 Black Friday & Cyber Monday Insights

With Cyber November around the corner, here are 4 insights from a recent consumer research survey that marketers will find interesting [Marigold].

Driving Profitability at Golf Resorts: How Analytics Transform Operations

​Discover how the top properties are optimizing operations, from dynamic tee time pricing to smarter retail management, to drive profitability [Otelier].

Case Study: Bold Promotions Deliver Big Results for Zambrero

While rising costs can often mean tightening margins, bold promotions can help restaurants stand out and encourage consumer spending, even in a competitive and price-sensitive market [MOBI].

9 Amazon Seller Mistakes to Avoid During Prime Big Deal Days

 This blog highlights 9 mistakes you should avoid and how marketplace integration software can help improve the efficiency of your operations, keeping your sales on track for this early peak season event [ChannelEngine].

The Perfect Storm: How Modern Tech is Transforming Business

 Several macro trends are causing significant churn in the software industry, and these challenges are not distant threats but urgent issues that demand immediate attention [MACH Alliance].

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