As we move through the end of the first quarter and look to the rest of the year, it’s good to reflect on what’s happened and on what trends seem to be coming.
The look back helps us plan for the look ahead. Honest evaluation of what you’ve accomplished, any struggles within those accomplishments, and your goals for the future – it’s all important to consider.
Did your processes and procedures support you through the struggles you may have encountered? What needs to improve? Is your staff well trained, or is more necessary?
And never overlook what worked well – especially if there were surprises. It’s all too easy to focus on the things that went awry, and overlook the good that happened – and it’s so important to capture the good and add it to those processes and procedures! Remember to look from all angles and all perspectives, and to get your team’s input as well.
Curious about how to conduct this type of retrospective? Or maybe you discovered that yes, your team could use a bit more training? Give us a call at 877.576.0819, or email us through our Contact form, and we’ll talk about how to make sure your team is at its best as we move forward!
Your Team at LRM Lender Consultants,
