Weekly Technology Thought Leadership

No News. Just Innovation.

[Oct 25, 2024]

Supply Chain Nightmares: VANISHED

A company’s operations are thrown into disarray when its lifeblood—customer orders—vanishes, replaced by eerie silence. Furious customers leave the team desperate to solve the mystery of the missing orders before the business fails [Deposco].

Purposeful Planning: Quick Wins for a Successful Q4

 Achievable retail quick wins to boost holiday outcomes and key considerations for your capability roadmap and long-term success [The Parker Avery Group].

When the Wi-Fi Goes Down: Unique Challenges for Different Restaurant Types

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When the Wi-Fi goes down, it’s not just an inconvenience; it’s a full-blown nightmare for restaurants. But like in a horror movie, the monster takes different forms depending on the setting [Milagro].

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Reimagining Loyalty for the Digital Native Generation

 Companies that successfully leverage loyalty programs based on Gen Z preferences and prioritize innovation prototyping may find that they can increase their loyalty consistently [Encora].

Infographic: How User-Generated Content Is Shaping Shopping Decisions

A look at some key stats from a recent consumer survey to find out why shoppers find UGC so persuasive [Bizrate Insights].

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Join us at SuperSaturday on January 11th in NYC

Registration is open and sponsorships available. Retailers attend for free. Please join us.

How to Upsell in Retail: 12 Tactics

 Increasing sales per customer is vital for retail profitability, achieved through upselling and cross-selling strategies. These tactics enhance customer satisfaction, loyalty, and overall transaction value [NewStore].

From Kitchen Chaos to Hiring Harmony: Frontline Fast Food Recruitment Success Stories

In the bustling world of fast food, the race isn't only to serve the best burger or the fastest fries; it's also to assemble the most efficient, dedicated workforce [Emi Labs].

A Customer-Focused Approach: How Lacoste Stays One Step Ahead

 Discover how technology gives Lacoste speed to data, enabling it to make customer-centric decisions across pricing and assortment and, ultimately, stay one step ahead of the competition [EDITED].

What Are the Most Exciting Innovations Reshaping Grocery Retail?

 Here’s a look at some of the most exciting innovations reshaping grocery retail, and how companies can make the most of new tech to improve short-and long-term return on investment [Salsify].

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