You know that the beginning is the most important part of any work.” - Plato
Greetings!

Where is the beginning in SBA lending? Is it the sales team? Is it your policies and procedures? Maybe it’s your training? 

You’re right! Foundation, Training, and Expectations are all important to the beginning of a successful SBA Program. And they’re also the best preparation possible to manage, and perhaps even avoid, the kinds of struggle we write about below.
LRM SBA Notice Nook
5 Tips to Erase Servicing Action Overwhelm
You’re drowning in details and SBA paperwork.

Interest-rate changes are creating a deluge of SBA Servicing Actions. The economic slowdown is causing Borrower anxiety about what this means for their current and possible future loans. Not to mention your anxiety about the potential for troubled loans and the sad reality of liquidations.

All on top of staffing issues due to challenges in hiring and budget cuts for staff.

And not to add fuel to the overwhelm fire, but – did you hear that SBA has started focusing on Lender Service Provider oversight procedures in their OCRM audits?
THE LATEST NEWS FROM OUR BLOG
By Rebecca Mendoza
Economic downturn. Changes to interest rates. You know what’s coming, right?

An increase in troubled loans. Which means an increase in workouts and liquidations.

Not fun, for anyone involved – you as the Lender, or your unhappy, struggling Borrowers. And the emotional impact of financial stress makes it that much more challenging for all concerned.

The anxiety the Borrower and its Principals are experiencing is often deflected upon – or should we say, inflicted upon? – you, the Lender. It’s not fair – you didn’t create the economic issues, after all – but it’s an understandable reaction from Borrowers who never expected to run into problems.

And if you don’t have a dedicated collections or special assets department with SBA experience, or these Workout and Liquidation events have (up till now) happened infrequently, you may really be feeling the strain.

Let’s look at five tips to help you manage the process.
So much in our daily SBA work is successful because of policies, procedures, and training. Or, yes, unsuccessful.

Like any good home, cracks can develop. Human error, changes to policies that aren’t communicated, updates made in real time and not documented – it happens.

And you can protect against these and other issues. We’ll be addressing some of them in our upcoming article series on SBA Screen Outs. Stay tuned!

While you’re waiting, call us today to discuss how we can assist you (877) 576-0819. Follow us on LinkedIn to get our most recent blog posts or check out other articles on the Blog page on our website.  


Your Team at LRM Lender Consultants,
Lori N. McCausland
CEO
LRM Lender Consultants Inc.
484-645-3987
Rebecca L. Mendoza
President
LRM Lender Consultants Inc.
949-294-8490
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