Thinking Out Loud

The Tech Thought Leadership Hub of the Universe*

Jan 9, 2026

Mastering Digital Menu Boards: Your Guide to a Modern Restaurant

Digital menu boards are more than just high-tech replacements for static menus - they're dynamic tools that enhance customer engagement, streamline operations, and offer endless creative possibilities [L Squared].

Why it matters according to AI: Digital menu boards show how real‑time content, efficiency gains, and data‑driven displays are reshaping in‑location customer engagement and operational strategy.

AI in Retail: How to Make Your Data Ready to Use in Microsoft Fabric

Microsoft Fabric has created a buzz in the retail world with its impressive ability to drive analytics and AI initiatives at scale. But by simply implementing it, you won’t magically solve your data challenges or deliver game-changing insights [Stibo Systems].

Why it matters according to AI: AI‑ready data shows leaders how unified, trusted information unlocks sharper decisions, scalable automation, and real operational impact across the business.

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How Many Digital Sales Channels Do Shoppers Review Before Purchasing Products?

More than 2,700 shoppers across the U.S., U.K., and Canada were surveyed to understand how consumers navigate different omnichannel touchpoints [Salsify].

Why it matters according to AI: Shoppers now verify products across many channels, exposing how inconsistent content erodes trust and demands stronger, unified digital experiences from tech leaders.

Partner Content

​The latest Dirty Martini Digest digs into what its newest CX research is signaling for marketing, sales enablement, and growth teams, especially across retail and consumer products [Incisiv]. 

​10 Hotel Tech Predictions for 2026

The hospitality industry doesn’t need more buzzwords or metaverse-ready ideas. What matters is creating online experiences that put guests first and drive measurable results [GuestCentric].

Why it matters according to AI: AI, data ownership, and unified systems are reshaping guest expectations—pressuring leaders to modernize digital journeys, operations, and revenue models.

Making Self-Service Accessible to All

This blog details why accessibility in both kiosk hardware and software is more than a responsibility, but essential for both companies and kiosk users alike [Bite].

Why it matters according to AI: Accessible self‑service tech reduces legal risk, expands usability, and ensures every guest can independently engage with digital experiences.

Consumer Tech Market Growth Estimate Resets in 2026

Expect a year of sharp contrasts across regions and sectors, including Consumer Electronics, Home Appliances, IT, and Telecom [NIQ].

Why it matters according to AI: Shifting consumer tech demand highlights where spending, expectations, and innovation are moving—critical signals for leaders shaping future customer experiences.

Partner Content

RETHINK Retail announces the 2026 Top Retail Expert Community Awardees, recognizing the leaders driving retail forward.

Leaders Making Us Think

What’s actually working in digital performance marketing?

Mladen Medunic, Partnerships Manager, Didomi

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