Thinking Out Loud

The only resource dedicated to retail & hospitality technology thought leadership

Jul 25, 2025

Then and Now: How AI Is Rewiring Retail​

​In the retail industry, AI is no longer just a future concept, but a key part of how successful retailers operate and remain competitive today [Eagle Eye].

2026 Marketing Calendar: U.S. Holidays for Specific Audiences

​​Use this guide to craft highly personalized offers and messages that resonate deeply, foster loyalty, and drive conversions all year round [SheerID].

How AI Agents for Travel Redefine the Industry in 2025

​Learn about the best AI agents for travel, their benefits, and how leading companies are using them to transform travel experiences [Tredence].

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Empowering Frontline Teams for Peak Season Success

Frontline teams are the engine that drives daily retail success. When they feel trusted and equipped to act on their own, everything runs smoother [YOOBIC].

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Custom Integrations Propel Little Caesars' Global Delivery

See how Little Caesars partnered with tech to seamlessly integrate their systems with local delivery partners, streamlining their operations [Deliverect]. 

Why Grocery Retailers Benefit from Curbside Pickup

 For grocery stores, curbside pickup is more than a convenience; it is a powerful way to stay relevant, strengthen customer relationships, and improve daily operations [Toshiba Global Commerce Solutions].

Case Study: State Farm Arena

 With more fans than ever to wow, State Farm Arena needed a payments technology provider that could deliver under pressure and keep them on the cutting edge [Global Payments].

What’s Old is New Again: Why SMS and Flyers Are Winning Over Digital Channels in 2025

Many restaurants and cafés are revisiting tried-and-true methods like SMS messaging and printed flyers, which cut through the clutter and deliver real results [HungryHungry].

[Leaders Making Us Think]

Roopi Crowley, Managing Director for Strategic Accounts in Retail, Oil and Gas, and Utilities, T-Mobile

Hear how the right communications system and related technology can benefit retailers and health care providers. 

Disclosure: We maintain editorial independence. Content is not sponsored unless indicated.

Thinking Out Loud, published weekly by the Retail & Hospitality Hub, is the only resource dedicated to technology thought leadership for retail and hospitality executives.