Thinking Out Loud

The Tech Thought Leadership Hub of the Universe*

Mar 20, 2026

 

​Spotlight: POS Systems

[This Week]

UK Fashion Trends 2026

Tech Will Shape Food’s Future

North Korean on Payroll

Gen AI Boosts Supply Chains

Sports Events Drive Chargebacks

Fixing the Content Supply Chain

High ROAS, Low Profit

Six Ways Managers Waste Time

​UK Fashion Retail Trends to Watch in 2026


Here are the key trends shaping the UK enterprise fashion retail landscape – and what they mean for the year ahead [Scayle].


​🔥AI's Hot Take: In the UK, the funnel starts with the brand—not marketplaces, not influencers.

How Technology, Not Just Taste, Will Decide the Industry’s Future​


The next chapter of the industry will be defined by technology, and the brands that embrace AI and intelligent infrastructure will separate themselves from those that don’t [Qu].


​🔥AI's Hot Take: With margins collapsing and guests trading down, tech, not taste, is the only lever left that scales profitability

​Promotion

​The North Korean on Your Payroll


The typical tools, techniques, and procedures DPRK actors use to land employment: the abuse of legitimate LinkedIn profiles to pass reference checks, and the abuse of stolen identities [Okta].



​🔥AI's Hot Take: The biggest security gap isn’t your network—it’s the people you think you’ve already verified.

How Gen AI Drives Supply Chain Agility


As AI plays a more active role in warehouse and supply chain operations, strong guardrails are just as important as powerful models [Dematic].


🔥AI's Hot Take: With labor tight and costs rising, Gen AI is becoming the only scalable way to protect throughput and service levels.

Promotion

How Major Sporting Events Can Drive Chargebacks


Major sporting events drive premium pricing, limited availability, and intense buyer urgency. Those three factors alone create ideal conditions for friendly fraud [Chargebacks Gurus].



🔥AI's Hot Take: Big games create big chargebacks. If your risk controls don’t scale with demand, you’re paying for every touchdown twice.

Promotion

From Terminal to Touchpoint: Fixing the Content Supply Chain in Transportation and Hospitality


Transportation and hospitality organizations span automotive, air, land, sea, logistics, travel, and lodging. Yet they face the same reality: content is now mission-critical and increasingly difficult to manage [Gradial].


🔥AI's Hot Take: If your growth depends on manual workarounds, you’re not scaling, you’re stalling.

Why a High ROAS Doesn’t Always Mean High Profit 


A strong retail media strategy starts retailer-by retailer, using insights on a per-retailer basis to meet customers where they are in their shopping journey [Rithum]. 



🔥AI's Hot Take: ROAS can’t tell you if you supported the right products. Margin, inventory, and price shifts decide profitability—not a single efficiency metric.

Six Things Every Retail Manager Wastes Time On (and how to fix them)


Here’s where your management team’s time is actually going and how you can help them get it back [x-hoppers].


🔥AI's Hot Take: Every minute a manager spends hunting for answers is a minute they’re not driving sales. Multiply that across a fleet, and you’re losing days of leadership capacity.

Retail

Foodservice

Mfg/DTC

Supply Chain

Hospitality

Disclosure: We maintain editorial independence. Content is not sponsored unless indicated.


10,000+ executives receive Thinking Out Loud every week from the Retail & Hospitality Hub.


*Our tagline - It's a Boston Thing.