Public Service Announcement

Public Transit Service Update

RELEASED December 5, 2025

The Town of Happy Valley-Goose Bay would like to inform residents that the bus is presently OUT OF SERVICE due to mechanical issues. As a result, the on-demand service will be unavailable during this period.

There will be an update on the bus once the issue is fixed.

The Town of Happy Valley - Goose Bay apologizes for any inconvenience that this may cause.

REMINDER

We suggest that riders with the On-Demand Transit App keep an eye on the notification bell icon in the top right of the rider app home screen. The bell icon displays a pop-up announcement of any issues with the bus and a notice to riders.

See the images below for reference.

• Image 1 shows an arrow pointing to the position of the bell notification on the app home screen.
• Image 2 shows a pop-up message after tapping the bell notification.

• You can visit the Town Hall front desk if you require additional assistance with setting up the On-Demand App and the Transit Fare Platform.

• Please see the Public Transit Page on the Town's website for more detailed information on the on-demand bus service.

• Residents with limited access to technology - internet, smartphones, or an email address - can visit or call the Town Hall during office hours for assistance with booking rides.

• You can also contact 709-896-5427 or email cd@townhvgb.com with questions on the Public Transit during office hours.

We appreciate the feedback and welcome more from riders to help us improve our service 😊.

Please sign up for emails via Constant Contact to ensure updates go directly to your inbox! For further inquiries, please do not hesitate to contact the Town by email pr@townhvgb.com or by phone at 709-896-3321