Weekly Technology Thought Leadership

Apr 12, 2024

The Future of E-Commerce: Trends Shaping Global Trade


The future of e-commerce is already here. If your service or consumer brand isn't already baking each of these concepts into your 12-month plan, be assured that your competitors are [Dan Wallace-Brewster].

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Notable Numbers

[Qu, 2024 State of Digital for Enterprise QSR & Fast Casual Brands]

Why Social Media is the Key to Customer Engagement


​Explore why social media is important for connecting with your audience, how it plays a crucial role in engaging customers, and why your business must adapt its interactions with today's consumers [Emplifi].

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Exploring 2024’s Top Restaurant Technology Trends


Learn how the restaurant industry is poised to embrace technology more than ever, with a focus on streamlining operations, boosting profitability, and enhancing guest experiences [Olive].

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Mastering the Art of Complex Returns Management


The intricacies of managing returns can be daunting, but with strategic approaches, the path to efficient returns operations becomes clearer [ReverseLogix].

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Loyalty Rewards Should Be Rewarding for Travelers


 This guide focuses on loyalty programs and rewards for a new class of leisure travelers, which are an essential part of engaging with today’s budget-focused globetrotters [Blackhawk Network].

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 Case Study: Sunshine Ace Hardware


  Read how the retailer reimagined its customer service and frontline employee engagement with a modern and accessible solution that connected its entire team in real-time [Theatro]. 

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Optimizing Technology Costs Through Smarter Architecture


​To move beyond tech debt and prioritize innovation for your restaurant business, you must start by understanding the size and scope of the problem [NCR Voyix].

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Infographic: Grocery Retail Trends to Watch in 2024


Consumer expectations and shopping preferences are changing when it comes to grocery shopping. Retailers and brands that are tuned into the trends and agile enough to adapt will be best positioned to drive relevance and growth [84.51°].

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This Week's Leader Making Us Think

​​​Matt Drzewicki

Vice President, Partner Solutions Group

Roundel

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