We try to ship everything in a timely manner - meaning we are well stocked and staffed so orders go out within days, not weeks. Darren Hill's shipment only took one week to get to Australia and he also had a few nice things to say about some of our employees. This is his letter to Jack Silver, CEO.
Hello Mr. Silver,
I am writing to let you know how happy I am that I went through your company to purchase a PerfectFit transmission for my 68 Corvette. I originally made contact with Jeff Kauffman who then put me onto Ben Dehaven. I have nothing but high praise for these two gentlemen. As my order was going to be sent to Australia, I did have some trepidations, but felt very comfortable making the purchase after corresponding with both Jeff and Ben.
I made payment on Friday and a week to the day my transmission kit was delivered to me in Australia. I was extremely happy with how quickly your company shipped out my order. I have never had anything delivered so fast from the United States before.
I had one small mishap during shipping that in the end didn't concern me at all. I made contact with Ben to sort out the mishap and through correspondence with Ben, I found he was on his way to his father-in-law's funeral. On his way to his father-in-law's funeral and he still found the time to help me.
To say that I am very impressed with your company and the two gentlemen who helped make my purchase a positive one is an understatement. You should be very proud of your team.
Thanks again Mr. Silver.