Weekly Technology Thought Leadership

Competition Between Convenience Stores and Quick Service Restaurants

This report includes data from consumer surveys, mystery shopping programs, and operational audits to examine how technology impacts the competition between these two industries.

Quiz: Assess Your Returns Knowledge

Think you know everything there is about returning products in retail? Test your knowledge with this quiz!

How to Calculate Restaurant Labor Cost Percentage

Whether you're a seasoned restaurateur or just starting out, this guide will provide you with the essential information you need to ensure your restaurant operates efficiently from a labor cost perspective.

Customer-First Communication in Supply Chain

This captivating comic book that unveils the true power of effective communication in logistics.

Podcast: 4 Minutes to Build Your Loss Prevention Strategy

This 4-minute on-demand podcast explores how AI-powered EBR (exception-based reporting) detects and reduces retail shrinkage. 

Deliver the Power of Empathy to Every Experience

Explore the future of CX and discover how to create a new vision for your business that delivers the power of empathy to every experience by orchestrating personalized experiences at scale.

3 GRI 2024 Predictions You Need to Know and How to Prepare

What will the GRI hold for shippers this year? Download this report to read the predictions, and the actions you need to take now to reduce the impact.

The Future of Applied AI in Ecommerce

This whitepaper presents a logical methodology for deploying AI in stages across ecommerce operations to deliver a first-class digital customer journey.

From Cash to Booze to Sneakers: One CTO’s Principles from the Frontlines of Change

Whether you’re a first-time Chief Transformation Officer (CTO) or seeking to elevate your impact in a role, these five principles have proven effective for this executive.

The Winning Recipe for Restaurant Accounting

Advanced tools and metrics you can use to help you transition your business into a market leader rather than just another competitor.

How Grocers Can Solve Their New Growth Challenge

Five effective strategies to counter easing inflation and grow unit volumes, regain loyalty and improve profits.

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