CONSTELLATION RESEARCH

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Constellation News & Analysis

November 4, 2021

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We are still re-living the incredible experience at CCE 2021 in beautiful Half Moon Bay, California. It was wonderful to see so many amazing tech leaders in person, and enjoy the wonderful sights and food at the Ritz! If you missed it, be sure to save the date for next year – October 24-27, 2022. Both CCE photos and TwoLine Studio's graphics are now available. Feel free to share them on social media tagged with #CCE2021. 


During CCE, we revealed the winners of our 11th annual SuperNova Awards! This year was extremely competitive, but each winner represented a group of innovators and thought leaders dedicated to disrupting the status quo and making big changes in their organizations. Read about the winners here.


We also announced our the first-ever inductees into the BT150 Hall of Fame, an elite class of executives leading business transformation efforts around the globe. Read more about these influential executives here.

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Congrats to the 2021 SuperNova Award Winners

By Elle Froze

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At the eleventh annual awards Gala at CCE, our team unveiled the winners of the 2021 SuperNova Awards. After a decade of hosting the award, this year's winning teams and leaders particularly stood out for their business impact, creativity, and ability to lead sustaining innovation amidst a global pandemic.


Take a look at the winners listed below. Congrats to the 2021 winners in each category!

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Constellation Research Inducts Ten Top Executives into the NEW BT150 Hall of Fame

By Hannah Hock

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Over the past year, these digital leaders courageously tackled the perfect storm of disruption due to COVID-19, generational shifts in the workforce, a hyper-competitive new customer experience landscape, and the relentless march of exponential digital change, among other factors. The BT150 Hall of Fame nomination process strongly considered these factors to ensure the list accurately reflects today's key influencers in the technology sector.


These inductees are part of the broader Business Transformation 150 (BT150), an influential list of executives who are paving new paths for exponential digital transformation.

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Infosys Sustainability Delivers a Wide Range of ESG Capabilities

By "R" Ray Wang

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This offering overview examines the environmental, social, and governance (ESG) solutions and offerings from Infosys. Growing interest in supporting a wide range of United Nations Sustainable Development Goals (SDGs) has led to new frameworks that address areas from climate change to employee compensation. Early adopters should use this report to identify the market trends and forces shaping the future of ESG solutions as well as the best-practice recommendations.


This report identifies key differentiators, examines functional capabilities, considers the offerings’ strengths and weaknesses, and provides best-practice recommendations. Technology buyers should use this report to evaluate Infosys for implementation. 

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The Strategic New Digital Commerce Category of Product-to-Consumer (P2C) Management

By Dion Hinchcliffe

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The world of digital commerce has grown in leaps and bounds over the last two and a half decades, from quite modest beginnings to an astonishing $4.2 trillion in global revenue this year. In all ways that it matters, from wide product availability and deep consumer uptake to operational complexity and business sophistication, e-commerce has become a vast industry that powers much of the world of retail consumer sales today.


However, along with this maturity has become ever-growing overhead in time, resources, and management attention on making the many moving pieces -- product catalogs, commerce systems, feeds, channels, and marketplaces -- fit together and properly operational in a way that is truly sustainable as a business.

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News Analysis: Shopify Launches Global

ERP Program

By "R" Ray Wang

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Shopify customers and prospects gain solace in knowing that Shopify has worked closely with five of the 10 major ERP providers in the small to medium sized enterprise space. The ability to seamlessly integrate data, workflows, and processes will help customers spend more time on their core differentiators and less time on managing integration. Moreover, the ability to have near to real-time insights will help with improving decision velocity in the field. As customers and prospects double down on the 3A's of analytics, automation, and AI, this foundational initiative will help customers gain much needed scale to compete with the digital giants.

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Webinars, Event & Podcasts

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CXO Office Hours: 

November 5, 8 AM PT

Please join us on Friday, November 5 at 8 AM PT/11 AM ET for a discussion on our IT budget survey, end of year contract negotiation strategies and avoiding cloud vendor lock in. Hosted by Dion Hinchcliffe, R “Ray” Wang, Doug Henschen and Holger Mueller.

Register Here
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Tray.io Webinar: 

November 16, 1 PM PT

What should you look for in a modern integration platform as a service (#iPaaS) for apps, data, workflow and automation? Join analyst Doug Henschen for a webinar on 11/16 at 1 PM PT to assess key criteria.

Register Here
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DX Transform 2021

November 16, 7 AM PT

Sign up for #DXTransform and get more from your digital experience platform now. HCL is partnering up with Google, IDC, Constellation analyst Liz Miller to share exclusive DXP strategies and guidance.

Register Here
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Experience4U FREE Virtual Event: 

November 17, 6:40 AM PT

Analyst Holger Mueller will be speaking at Experience4U, Unit4's FREE virtual event on 11/17 at 6:40 AM PT. Join Holger as he dives into how you can simplify the daily routine through automation, together with Jaime Everard from Buro Happold.

Register Here
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CX Coffee Talk

November 19, 9 AM PT

Join analyst Liz Miller for a CX Coffee Talk on 11/19 at 9 AM PT. You can expect real talk from fellow CX leaders on what is going on now and how they are planning to shape their own futures, insights from a panel of consumers reacting to messages of the day, and more!

Register Here
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Introhive Webinar

December 8, 11 AM PT

Every year brings a new set of goals, challenges, and opportunities. On December 8th, join Constellation’s VP and Principal Analyst Liz Miller, Introhive’s Head of Industry Strategy, Jeffrey Parish, and CEO of Skaled, Jake Dunlap, for a lively panel surrounding how you can prepare to make 2022 a banner year of growth for your team and company. 

Register Here
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Analyst/Client Exchange

December 10, 9 AM PT

Join "R" Ray Wang on Friday, December 10 at 9 AM PT to discuss what’s going on in the market, what we’re seeing with our buy-side clients, share a little on what industry trends are materializing and catch up on the latest research from Liz Miller and Dion Hinchcliffe.

Register Here

In the Press

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Forbes, Skepticism Abounds For Artificial Intelligence In High-Level Decisions, October 18, 2021

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Enterprise Talk, Infor Coleman AI Digital Assistant App Now Available for Microsoft Teams, October 20, 2021

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CIO, NetSuite updates ERP suite with new automation, analytics capabilities, November 1, 2021

Video Spotlight: DisrupTV

On the latest episode of DisrupTV, we interviewed Steven Goldbach, CSO of Deloitte, Geoff Tuff, senior leader of innovation practice at Deloitte and Jon Reed, Cofounder at Diginomica.



Be sure to subscribe for the latest updates and live show reminders on our YouTube, Vimeo, iTunes, SoundCloud and Twitter.



Upcoming TV Episodes:

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DISRUPTV: Episode 256

11/5, 11 AM PT


David Hassell, CEO and Co-Founder of 15Five


Alec Ross, Author of The Raging 2020s & Distinguished Visiting Professor



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CRTV: Episode 21

11/10, 9 AM PT


Get ready for a new episode of CRTV starring co-hosts Doug Henschen and Andy Thorai. They will be covering tech news, CCE and SNA Awards highlights and more! Tune in through @constellationr Twitter or LinkedIn platforms!

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Product-to-Consumer (P2C) Management

By Dion Hinchcliffe

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What to Look for in Analytical Data Platforms for a Cloud-Centric World

By Doug Henschen

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