The Direct Dispatch
A Newsletter For Healthcare Providers
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Direct Difference, Inc. Chief Quality Officer
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Brenda Clemens is always a resource for you to call if ever you have any questions or concerns. Brenda makes routine quality calls to our clients to ensure we are meeting your needs. We want to be certain you know Brenda is always available to you and you can reach out to her at any time with any questions or concerns you may have.
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Brenda Clemens
RN, MSPSL, CPHQ
Chief Quality Officer
Direct Difference, Inc
340 E. 1st St, #306
Tustin, CA 92781
(818) 298-0764
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Be in the know
Are you signed up for STS summer series of Webinars?
If not, click HERE to do so as well as view past sessions.
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Rapid Changes to Health System Spurred By COVID Might Be ...
This story was first published on Monday, June 8, 2020 in Kaiser Health News. By Julie Rovner June 8, 2020 The U.S. health care system is famously resistant to government-imposed change. It took decades to create Medicare and Medicaid, mostly due ...
Read more
www.healthleadersmedia.com
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CDC director 'concerned that our public health message...
Federal health officials are concerned Americans aren't using the best tools at their disposal to prevent the spread of COVID-19, Centers for Disease Control and Prevention Director (CDC) Robert Redfield said Thursday.
Read more
www.fiercehealthcare.com
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Apply TeamSTEPPS Approaches During COVID-19 Treatment to ...
For doctors, nurses, and other frontline care providers, treating patients with COVID-19 presents extreme challenges. Clinicians are working extra shifts under high-risk conditions. Suddenly, dedicated teams on "the front lines of care" face even ...
Read more
www.ahrq.gov
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Rising to the Historic Challenges of COVID-19
The COVID-19 crisis has emerged as a lethal threat to Americans in all age groups, among all races and ethnicities, in communities urban and rural. It is one of the deadliest outbreaks in more than a century, testing our current public health and ...
Read more
www.ahrq.gov
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Important Data Submission Deadlines
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Do you have any questions or
concerns for our leadership team?
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Please contact us at any time for any questions or issues you may have
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Debra Aruffo, CEO
714.588.0112
Misti Pacheco, COO
562.274.3917
Brenda Clemens
CQO, RN, MSPSL, BSHA, CPHQ
818.298.0764
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Angella Lott, LPN, VP
Business Development
757.510.4369
Candace Landis, BSN, RN
Senior Account Manager - NCDR/GWTG
Data Registry Specialist
757.353.8436
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How Else Can Direct Difference, Inc. Help You?
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Measuring quality is necessary for improving healthcare. We understand that when providers are overly consumed with measuring and reporting quality metrics, it is difficult to actually apply results and focus on actions that lead to real improvements.
Why not smart source all of your data abstraction needs to ensure timely, accurate, consistent, and actionable data at a lower cost?
Did you know we provide abstraction services for core measures, national registries, pharmaceutical studies, publicly reported quality initiatives, and regulatory requirements such as OPPE/FPPE, NHSN, and peer review? We are happy to discuss any abstraction or quality management needs that you have. Please don't hesitate to call or email us to initiate discussions.
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PO BOX 3709
Rancho Santa Fe, CA 92067
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