The Direct Dispatch
A Newsletter For Healthcare Providers

March 2020
Direct Difference, Inc. Chief Quality Officer
Brenda Clemens   is always a resource for you to call if ever you have any questions or concerns.  Brenda makes routine quality calls to our clients to ensure we are meeting your needs. We want to be certain you know Brenda is always available to you and you can reach out to her at any time with any questions or concerns you may have.
Brenda Clemens
Chief Quality Officer
Direct Difference, Inc
340 E. 1st St, #306
Tustin, CA 92781
(818) 298-0764
During A Pandemic, States' Patchwork Of Crisis...

If a coronavirus pandemic were to hit the U.S., only 36 states have blueprints for "crisis standards of care" to sort out who gets what kind of medical care amid scarce resources. And not all the plans are of high quality.

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U.S. Hospitals Say They're Ready for Coronavirus. Their...

In early February, Royal Caribbean's Anthem of the Seas docked in Bayonne, New Jersey, in need of a hospital. The cruise ship was carrying patients who had traveled from China, where an outbreak of COVID-19 had taken root. Four passengers needed...

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Centers for Medicare & Medicaid Services (CMS) is streamlining ID management security with the “One Login” functionality called HARP beginning  April 7 th , 2020. HARP stands for Health Care Quality Information Systems (HCQIS) Access Roles and Profile, and it is for users of Hospital Quality Reporting (HQR). This new account access will provide advanced security. With HARP, you will no longer need to maintain multiple user accounts or login ID’s. Instead, your HARP account will give you access to all reporting features available in HQR. You can transition to your HARP account from  April 7th through June 15th, 2020.

CMS will host educational webinars the week of April 6, 2020 titled  Setting up Your HARP Account for the Hospital Quality Reporting System .
The webinars will provide information regarding the background of the transition to HARP, instructions for establishing your HARP credentials and linking your existing QualityNet Secure Portal account(s) to your new HARP account, as well as a demonstration of logging into the Hospital Quality Reporting portal after the transition. The presentation slides, recording, transcript, and participant questions and answers from subject-matter experts will be available after the presentation on
Please be on the lookout for more information from CMS regarding these webinars and steps required to transition your current account to the new HARP system.

For further assistance regarding the information contained in this message, please contact the Quality Net Help Desk at  [email protected] , or by calling, toll-free 866.288.8912 (TTY: 877.715.6222), weekdays from 7 a.m. to 7 p.m. CT.
California CABG Outcomes Reporting Program (CCORP) Draft Specification for the new version effective with July 1-December 31, 2020 discharges. Data in the new version will be due to Cardiac Online Reporting for California (CORC) on April 1, 2021.

 We have made changes to be in parity with the Society of Thoracic Surgeons (STS) new version 4.20. V8 Specs and V8 Training Manual will be posted on the website soon.
Daily Care Conferences May Cut Length of Stay in COPD...

THURSDAY, Feb. 27, 2020 (HealthDay News) -- Daily integrated care conferences (ICCs) are associated with shorter length of stay for patients admitted with chronic obstructive pulmonary disease (COPD) exacerbations at a community hospital,...

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Amazon's Alexa can now answer more questions about...

Alexa can now answer questions about medication and other health care concerns via voice, thanks to a collaboration between Amazon and drug and medical knowledge provider First Databank (FDB).

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Health Care System Underused in Addressing Social...

WASHINGTON - Seniors who are experiencing social isolation or loneliness may face a higher risk of mortality, heart disease, and depression, says a new report from the National Academies of Sciences, Engineering, and Medicine.

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Happy St. Patrick's Day!!!
Important Data Submission Deadlines
Do you have any questions or
concerns for our leadership team?
Please contact us at any time for any questions or issues you may have
Debra Aruffo, CEO 

Misti Pacheco, COO

Brenda Clemens
Angella Lott, LPN, VP
Business Development

Candace Landis, BSN, RN
Senior Account Manager - NCDR/GWTG
Data Registry Specialist
How Else Can Direct Difference, Inc. Help You?
Measuring quality is necessary for improving healthcare. We understand that when providers are overly consumed with measuring and reporting quality metrics, it is difficult to actually apply results and focus on actions that lead to real improvements.

Why not smart source all of your data abstraction needs so that it is done better, faster, more consistently, and at lower cost with less risk?

Did you know we provide abstraction services for core measures, non-core measures, registry, OPPE-FPPE, NHSN, peer review, pharmaceutical studies and others? If you have any data abstraction needs please contact us for more information. All you have to do is respond to this email to get started.
PO BOX 3709
Rancho Santa Fe, CA 92067
(800) 805-4880