- July 2018 Edition -
- Network Update - Best Practice Info & Insight - Networking - Conferences & Events - Jobs -
- Welcome to your July Newsletter! 
What a great summer! I hope our UK members have been enjoying the great weather we have been experiencing!

In the background we have been working on three BIG announcements: 

Big Announcement 1 - Our Digital Excellence 2018 conference is now live and the theme is 'Effective Digital Transformation to Exceed 21st Century Member Expectations'. We have recruited over 50 expert speakers representing leading membership organisations and associations including the CIPD, BMA, RCGP and more!

Big Announcement 2 - Over 281 professionals have completed our Digital Excellence 2018 survey. We are keen to increase the number past 300 if possible, so we call you to action one last time!
Big Announcement 3 - The MemberWise Team just got bigger - I am pleased to announce the appointment of Associate Director of Engagement, Kerrie Fuller, and Associate Consultant, Claire Nicoll. Meet Claire and Kerrie below. 
In this update we feature a Digital Insight video (featuring the Royal Pharmaceutical Society's Head of Digital, Nick David), invite you to a free Select CRM Seminar (in partnership with Silverbear) for medium sized membership bodies, share the latest best practice blog articles (including a Featured Blog from Protech) and highlight the latest banter on MemberWise Connect PLUS the latest jobs on the MemberWise Jobs Board.

I hope that you read this update with interest!

Richard Gott
Chair & Founder
The MemberWise Network
MemberWise Announces Launch of Digital Excellence 2018
We're pleased to announce the official launch of Digital Excellence 2018!
- 31st October 2018
- Park Plaza London Victoria hotel  
Our popular digital focused national conference, Digital Excellence 2018, will feature a co-curated programme of 45 digital transformation focused sessions. These will be delivered by 50+ senior membership/digital experts to an audience of 450+ professionals responsible for digital focused planning, review and delivery. We invite you to join us!

Topics will include: Optimising online member tools, Engaging with Key Member Segments Online (including Baby Boomers and Millennials), Taking a More Strategic Approach, Digital Content Focus, Engaging with Younger Members, CRM Journeys, Digital Member Participation, Digital Communications Strategy Development, Email Marketing, Video, Automation, Online Assessment, Artificial Intelligence, Cost Reduction, Online Member Communities, Virtual/Augmented Reality and Online Member Metrics.

Conference features will include high profile keynotes, a new Digital Futures seminar track,
our popular audience-led Digital Hack seminars, Official Partner Showcase Seminars, dedicated trade exhibition, professional networking drinks reception and a number of surprise features that will be announced over the coming months!

Speakers will represent the CIPD, BMA, AICPA, FSB, Coeliac UK and 20 other leading membership organisations and associations.

Please visit our dedicated conference website to view the full programme, meet our expert speakers, establish learning outcomes, explore our digital solutions focused trade exhibition and book your place(s) online today.

Promotions: Early Bird Tickets (£57 off) / Group 3 for 2 (save £265) / 4+ 33% off*  
*Promotions are only available to association and membership professionals and expire 31st August 2018 
It's Your Last Chance to Take Part!
We invite you one last time to 'temperature check' your organisation's approach to digital with the wider membership and association sector. It's unique, free and you could win one of two £100 John Lewis vouchesr for just 15 minutes of your time! 
Only 10 days left!
Why take part? As membership and association professionals it is critical that 'digital' is optimised by our organisations. To do this in an informed and robust manner we need to benchmark current and proposed future activity with the wider memberhsip and association sector. This project will enable you to do this and nearly 300 professionals have already taken part! 

What is required? All you need to do is complete our 10-minute online survey and when we publish the results in October you will receive a free online report. All individual responses are completely anonymous and the survey is conducted by independent market research agency and MemberWise Recognsed Supplier, Research by Design. 
Exlcusive Result Preview - The results will be launched and contextualised at Digital Excellence 2018 (the sector's leading digital focused national conference) on 31st October. Our expert panel/slpeakers will give their insight and key recommendations. Delegates will also receive a complimentary hardcopy of the report.  
Featured Guest Blog Advertorial
Member Value?
  • Why do people join membership organisations?
  • Do you know if you are delivering products and services which your members actually value and which meet their expectations and demands?
  • If not, how can you possibly deliver real value for your members that will help to drive member acquisition and retention?

To learn more about how to deliver the highest levels of Actual Member Value (AMV) read Protech's blog here... 
Delivered in partnership with:    
The MemberWise Team Just Got Bigger! #Result
We are pleased to announce the appointment of Associate Director of Engagement, Kerrie Fuller, and Associate Consultant, Claire Nicoll. This forms a key part of the network's planned expansion programme in 2018 and will provide you with enhanced value! 

 Kerrie Fuller 
Associate Director of Engagement
Claire Nicoll 
Associate Consultant

Kerrie and Claire join us with a combined experience of over 20 years within the membership sector. Claire joins us from the CIWM and Kerrie has worked for organisations including The Law Society and WAGGGS.  

In real terms this will vastly increase the capacity of the network, so this will mean increased content and event/seminar delivery, enhanced service quality and some great new initiatives on the horizon.

We welcome Kerrie and Claire on board and we look forward to taking the MemberWise Network to the next level!
The Latest MemberWise Guest Blog Articles...  

MemberWise Recognised Supplier Articles:

- Deliver real value to your members - understand why they joined (Protech)
- GDPR: life after the 25th of May (Purple) 
- Top Tips For Engaging Members & Managing Elections (Electoral Reform Services) 
- Top tips to optimise your online membership payment pages (Rapidata)
- Moving membership renewals online (Spindogs) 
- Nurturing New Members (Ashridge Communications)   

Could you be one of our next MemberWise Guest Bloggers? We invite membership/association professionals and suppliers to express an interest. 'Contact Us' for more information...
Free CRM System Selection Seminar for Medium Sized Membership Bodies (20,000+ members)

4 in 10 membership organisations/associations are horizon searching for new solutions and it is critical that we 'get it right'. 
- 17th October
- 10 - 11 Carlton House Terrace, London 
Our free half-day seminar will provide you with independent information, knowledge and insight required in order to horizon search, procure and select the right CRM provider.  
Presenters will include Richard Gott (MemberWise), Kate Mayfield (Indigo Blue), Alistair Sergeant (Purple) & Carl Grieves (Silverbear).  
Guest Speaker, Mark Wyeden
Session Title: How to Deliver CRM Successfully - Royal College of Nursing (RCN) Case Study 

Delivered in partnership with:

MemberWise Network Conferences, Training and Events

- 13th Sept- Select (Digital Platforms) Seminar (in partnership with Cantarus) - TBC
- 21st Sept - Induction Training (SAMP) -
Find out more...
- 17th Oct - Select (CRM) Seminar (in partnership with Silverbear) - Register...
- 31st Oct - Digital Excellence 2018 - Find out more...
- 14th Nov - Select (CRM) Seminar (in partnership with ASI Europe)

Latest Vacancies 

           c. £34k - BSRIA, Preston
           c. £30k - TSSA, London
           £34-38k - Chartered Institute of Environmental Health, Flexible location!

Current Hunter Merrifield roles:
- Interim Project Manager
           c. £40k - London

- Our jobs board enables you to raise awareness of your vacancies to 5,000 members who 'get membership'. You can manage postings via a convenient dashboard and select from a range of advert choices. Find out more...
Latest MemberWise Insight Video - RPS / Digital Transformation
Our Digital Service Transformation - A Seven-Year Itch (Royal Pharmaceutical Society)

Our Digital Service Transformation - A Seven-Year Itch
(Royal Pharmaceutical Society)
Recognised Supplier Information

Each year 25,000 website visitors use our comprehensive directory of over 120+ suppliers providing great products and services to membership organisations and associations.

- Helpful Categories / Free-Text Searches
- Exclusive Offers and Preferential Rates
- Membership body Client Case Studies / Videos

Looking for a new provider? Ensure the MemberWise Recognised Supplier Directory is your first port-of-call. Access this free online resource today...  
This month we announce the launch of a new Member Directory on MemberWise Connect that will enable members to better connect. We also feature the most popular discussions below:

1) Magazine Editor Suggestions (BIPP) - 4 Responses
2) How to promote an affordable event space (CIEH) - 7 Responses
3) Can anyone recommend a webinar solution? (CIIA) - 13 Responses
4) Collating and using feedback (FSRH) - 3 Responses
5) Change Management Training (NHS Providers) -7 Responses

Note: Membership of the MemberWise Connect community is exclusively for membership and association professionals.
MemberWise Advisory Services

The MemberWise Network provides a comprehensive range of advisory services to leading membership organisations and associations to help drivesustainable long-term member engagement, value and growth.

We help organisations to better review, plan, change, deliver and measure in the following critical member focused areas:

- Increasing New Member Acquisition
- Improving Existing Member Retention
- Enhancing Member Value
- Improving Member Engagement & Participation
- Optimising future long term sustainable growth

Popular advisory services currently include our Membership Scheme Review Service, Royal Charter Application Consultancy, Member Segmentation/Persona Creation.

(c) MemberWise Network 2018