- May 2018 Edition -
- Network Update - Best Practice Info & Insight - Networking - Conferences & Events - Jobs -
- Welcome to your May Newsletter! 
A couple of weeks ago we held our sell-out national conference, Membership Excellence 2018 - the biggest membership focused conference to ever to take place in the UK. If you were amongst the 500 delegates who attended a big thank you for being a part of it!

As usual we have lots of member focused best practice content to share with you -

NEW - The Member Value 2025 Project - This month we launch The Member Value 2025 Project best-practice guide. A free and dedicated resource (delivered in partnership with Silverbear and Cantarus) that will enable you to optimise and enhanced member value.

The resource is a available to download now from the network's new Member Value and Engagement Hub and we provide more information below and via 7 dedicated blog articles over the coming weeks. See below for more information...

Digital Excellence 2018 - We open up our online expression of interest form for propsective delegates and the search begins to find for our Digital Excellence 2018 speakers. If you are interested in attending, speaking or taking part as a stakeholder we want to hear from you now!

Select (CRM) Seminar - There are a few places at the Select (CRM) seminar on 17th May (in partnership with ASI Europe) and 20th June (in partnership with SmartImpact).
New Starter Induction Training - We announce the next induction training day for new starters and returners (delivered by the Society of Association and Membership Professionals) that will help ensure they 'hit the ground running'. A limited number of places are now available for the next event on 22nd June.

Regular Features - We share the latest MemberWise Blog articles, signnpost the latest job vacancies, feature some great MemberWise Connect discussions and more!

Happy scrolling!

Richard Gott
MemberWise Network Founder
Issue Sponsor
Experts in supporting membership organisations to increase engagement through data, personalised print & digital communications. Find out more >> 
Introducing The Member Value 2025 Project...
We're pleased to announce the launch of a dedicated new free resource that will help you to improve and enhance member value.   
The resource provides a step-by-step guide on how to approach the topic, provides key definitions and outlines how you can take a more structured and robust approach.
The results you can expect: 
- Increased new member acquisition
- Improved existing member retention
- Enhanced member engagement/participation
- Increased future growth potential. 
Over the coming months I will write a series of blog articles outlining how you can optimise the use of this resource to achieve the above results.

This resource is delivered in partnership with Silverbear and Cantarus. 
Introducing the next MemberWise National Conference... 

In October #DIGITALX2018 will focus on the critical topic of effective digital transformation, and how to bolster online/digital offerings to meet 21st century member requirements.

This year we will launch the research findings from the forthcoming Digital Excellence 2018/19 Survey (to be sent to members shortly!) that will provide you with a statistically significant snapshot of where the membership sector is headed, we will hear from leading membership bodies that are delivering great online/digital results, and we will explore the latest digital trends PLUS exciting new digital tools/resources that can enhance your online member offering.

Would you like to attend? We have a maximum of 500 places available, so please express an interest now and gain Priority Booking when registration opens in July 2018.
Would you like to join our team of our great speakers? Have you any digital focused plans/achievements you would like to share? Interested in improving your public speaking skills/experience? If so, please express an interest in speaking at the conference. All speakers receive a complimentary pass (worth £255).
The Latest MemberWise Guest Blog Articles...  
- Rabbit Holes and Deadlines (The Professionallism Group)

- How to collaborate effectively (Strategic Business Networking)

- Membership Data - the key to unlocking better member engagement (Latcham Direct)
- The MTM Agency's Top Tips for member organisations' marketing 
- Membership bodies are sitting on a digital gold mine 

Could you be one of our next MemberWise Guest Bloggers? We invite membership/association professionals and suppliers to express an interest. 'Contact Us' for more information...
MEMX 2018 - A Great Day! The search is on for a new home!   

Delegates had a great day at #MEMX2018 and feedback from delegates and stakeholders has been extremely positive.

Over 500 delegates attended this year's conference, making it the largest membership focused conference ever to have been held in the UK.

A huge thank you to our Official Partners, Supporters and Exhibitors and if you would like to express an interest in #MEMX2019 you can do so online here.
Here is the 'MEMX2018 Wall' created live during the conference by our Official Illustrator, Caroline Chapple:
MemberWise Network Conferences, Training and Events

- 30th May - Select (CRM) Seminar (in partnership with ASI Europe) - Register now... - 2 places left  
- 7th June - Select (Online Communities) Seminar (in partnership with Higher Logic) -
- 20th June - Select (CRM) Seminar (in partnership with SmartImpact) - Register now...
- 22nd June - Induction Training (SAMP) - Find out more...
- 21st September - Induction Training (SAMP) - Find out more...
- 17th October - Select (CRM) Seminar (in partnership with Silverbear)
- 31st October - Digital Excellence 2018 - Register an interest now...
- 14th November - Select (CRM) Seminar (in partnership with ASI Europe)

We're pleased to announce our next free half-day Select (CRM) seminar (in partnership with SmartImpact):
- Digital Transformation to Optimise Member Experience

- 20th June 2018  
- Doubletree by Hilton (London Victoria)

If you're horizon searching for a new CRM system as part of the digital transformation of your organsiation this is a 'must attend' event (particularly if you would like to find out more about Microsoft Dynamics). 

Speakers will include:

- Janet Payne, Head of Membership at the Institute of Leadership and Management 
- Ahmed Eltohamy, Managing/Technical Director, SmartImpact 
- Richard Gott, Membership Champion & Sector Thought Leader 
- Janine Chasmer, Executive Consultant, Purple 
- Jane Royden, Business, IT and Digital Transformation Specialist, E AND H

We have limited the number of places to a maximum of 30 delegates and over half have now been reserved. A complimentary lunch is provided, however places are strictly only available to professionals employed by membership organsiastions and associations.

You can view view the programme, explore the learning objectives and meet the speakers online now!
Latest Vacancies 

- Marketing Manager          
           SmartImpact - £negotiable - London
           techUK - £45k + bonus - London
- Sales Executive
           techUK - £30-35k - London
- Professional Development Officer
           The Energy Institute - £24k - London
           British Psychological Society - £22k - Leicester
           Expert Witness Institute - £25-28k - London

Current Hunter Merrifield roles:
- Head of Communications (interim)
           £50-60k - London
           £44k - London

- Our jobs board enables you to raise awareness of your vacancies to over 4,500+ members who 'get membership'. You can manage postings via a convenient dashboard and select from a range of advert choices. Find out more...
Induction Training to 'Rocket Power' Your New Starters

Each year the Society of Association and Membership Professionals (SAMP) inducts 100+ new starters and returners.

Our next one-day training course will take place in London on Friday 22nd June 2018.

Course content:

- Overview of corporate structure & governance elements, framing functional activities
- New Member Acquisition & Existing Member Retention
- Optimising Member Value & Member Engagement
- Local Member Engagement Optimisation
- Improving Member Journeys/Experiences
- Stakeholder & Staff Communications

The course is delivered by Richard Gott, MemberWIse Network Chair and Susie Kay, MemberWise Governance Ambassador .

Recognised Supplier Information

25,000 visitors use our comprehensive directory of over 120+ suppliers providing great products and services to membership organisations and associations.

- Helpful Categories / Free-Text Searches
- Exclusive Offers and Preferential Rates
- Case Studies / Videos

Looking for a new provider? Ensure the MemberWise Recognised Supplier Directory is your first port-of-call. Access this free online resource today...  
This month we announce the launch of a new Member Directory on MemberWise Connect that will enable members to better connect. We also feature the most popular discussions below:

1) Project Management Training for Membership Bodies (5 Discussions)
2) Chartered member assessment processes (CISPA)
3) Online Member Communities Event (14 Discussions)
4) Contacting Ex-Members and GDPR (IEIT)
5) CRM as a sales ledger (ALPSP)

Note: Membership of the MemberWise Connect community is exclusively for membership and association professionals.
MemberWise Advisory Services

The MemberWise Network provides a comprehensive range of advisory services to leading membership organisations and associations to help drivesustainable long-term member engagement, value and growth.

We help organisations to better review, plan, change, deliver and measure in the following critical member focused areas:

- Increasing New Member Acquisition
- Improving Existing Member Retention
- Enhancing Member Value
- Improving Member Engagement & Participation
- Optimising future long term sustainable growth

Popular advisory services currently include our Membership Scheme Review Service, Royal Charter Application Consultancy, Member Segmentation/Persona Creation.

(c) MemberWise Network 2018