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#54 - Week ending November 26th, 2021


Welcome to this weeks 'Take 5', your 5 minute weekly roundup of what's been affecting users this week. If you need clarification on any points or have questions drop an email to support@optinetuk.com or raise a ticket in the portal.


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FLEX update continues


An update to the FLEX software (v1.5.6), is rolling out and should be complete by the middle of December.


Find out about all of the changes in this version by reading the  Release Notes.


Don't forget, if you need any help contact the helpdesk on 0800 310 2400.

This week the support team highlight 3 changes in v1.5.6 they think will be welcomed in practice

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Insert Paragraphs is now available when editing the refraction notes within clinical records.

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A notes box has been added to the refraction tab in the contact lens examination record.

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It is now possible to include the patient correspondence & images in ad ad-hoc backup

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Support Portal


You can raise support tickets and search the extensive knowledgebase for help when you access the FLEX support portal.


Click the button below to visit now!

Visit Support Portal

Vision Now Magazine - November Issue Out Now

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Vision Now is the monthly magazine for members of the National Eyecare Group (NEG).


They have kindly produced a digital issue that we can share with you.


Check out the latest issue for:


  • News
  • Developing Thoughts on practice matters
  • Contact Lens Section
  • Regular features on independent sector issues
  • Fashion and style features
  • Marketing and finance articles
  • Preferred Supplier Directory
Read November Issue Now
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How are we doing?


We want to hear from you!


Send us your ideas for enhancements to FLEX, service improvements and general feedback - click the link below...

Send Feedback

Latest Patches

  • HPP indicates high priority patches that are downloaded and installed automatically
  • MTS indicates patches that have been deployed to the 'Hosted FLEX' servers


*** If you would like any other patches applied, please raise a support ticket ***


  • v1.5.5
  • #073: eGOS England GOS4
  • The form is now using the age of the patient correctly to determine the eligibility of the under 16 entitlement
  • #074 & #075: Stock
  • A change to the way the next available barcode is determined in order to improve performance when operating over a large data set.


  • v1.5.6
  • #007: Same as #073 for v1.5.5
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