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#91 - Week ending October 14th, 2022

Welcome to this weeks 'Take 5', your 5 minute weekly Optinet roundup. If you need clarification on any points or have questions drop an email to support@optinetuk.com or raise a ticket in the portal.

We have received information from PCSE regarding upcoming strike action by Royal Mail and hot it may affect practices submitting GOS claims by paper. You can read the full bulletin by clicking the button below.


Avoid disruption & save time by using FLEX eGOS - if you would like more information about FLEX or FLEX eGOS drop an email to sales@optinetuk.com

Read the full bulletin here

Release Schedule


FLEX update v1.5.7.x is now running in practice with our early access group members - feedback so far has been positive and no major issues have been reported.


General release will begin on 1st November with all practices being updated by 24th November.


You can check the date of your update by viewing the release schedule below. You will need to know your download group, which is displayed in the 'About' screen in FLEX (Menu -> About).


The download group is shown in the 'System Information' section.

View Release Schedule

Vision Now - October '22


The latest digital edition of FLEX is available now, packed full of the latest industry news and features.


The digital version can be accessed using the link below.

Read Now

Docmail Price Increase - Nov 7th


Following an announcement by the Royal Mail that they will be increasing their prices, Docmail have advised us that the price to send a document through them will increase by 6p a pack, from November 7. All reverse side printing and additional sheets in a pack are unchanged.


The new price list is below.

We will be exhibiting at the Scottish Optical Conference in Glasgow next month.


If you are planning on attending the conference, please stop by our stand in the exhibition area and say hello. We will  be happy to answer any questions you've got about FLEX and show you some of the new enhancements and features in the latest update.


The conference takes place on Sunday 20th November at the Glasgow Radisson Blu hotel on Argyle Street.

Visit SOC Website
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support@optinetuk.com to open a ticket automatically

training@optinetuk.com to book staff training

sales@optinetuk.com to book a FLEX demonstration

Latest Patches

  • HPP indicates high priority patches that are downloaded and installed automatically
  • MTS indicates patches that have been deployed to the 'Hosted FLEX' servers
  • REQ indicates a patch that will be loaded on request or when an issue is highlighted

 

*** If you would like any other patches applied, please raise a support ticket ***


  • #073 - Corporate
  • Add new corporate merge field for corporate name


  • #074 - eGOS Scotland
  • Updates early retest reasons


  • #075 - eGOS Scotland
  • Allows submission of dual (primary and supplementary) claim on the same day with reason code 30
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How are we doing?


We want to hear from you!


Send us your ideas for enhancements to FLEX, service improvements and general feedback - click the link below...

Send Feedback
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