Computer/ Internet Tips & News
April 2020

  • How we can help you: A majority of our customers already take advantage of our Remote Support service
  • Help with shopping online at home
  • Filling out your required census information online
  • ICYMI (In Case You Missed It) : Articles you may have missed from previous newsletters
  • We're local - please support Computer Techs and tell a friend
Reno's PC & Technology Help Experts since 2003 

Affordable PC Repair - Experienced IT Consultants 
In-Home Service & Remote Support

No Geek Speak: Local techs that speak 
a language you can understand
Support for Windows - macOS - iOS - Android
How we can help you: A majority of our customers already take advantage of our Remote Support service
Did you know that Computer Techs can fix most computer problems without the need to come out to your house ? If we've serviced your computer in the past you most likely already have our "Computer Techs Support" icon (shown on the right) on your desktop which is used to begin a Remote Support session.

Remote Support allows us to see your computer screen and operate your keyboard and mouse via your internet connection. This can be helpful if you need a quick-fix to a problem, question or other service that doesn't require an in-home visit. Or perhaps you'd like service outside of our normal in-home daytime business hours. With Remote Support we offer a lower 1/2 hour minimum rate of $49, whereas there's a one-hour $99 minimum charge to come out to your home. Payment can be made via credit card on our secure webpage at the completion of the service.

Remote Support is available for most services, including (but not limited to):
  • Troubleshoot web browser redirects and fake scare warning screens
  • Help with recovery of forgotten passwords and hacked accounts
  • Virus/malware/adware/pop-up scan/removal
  • PC slowdown issues
  • Software installation and troubleshooting problems
  • Microsoft Office help
  • Data backup and recovery
  • Preventative/proactive maintenance
  • Email setup/customization
  • Training/tutoring - including online meetings and online shopping!

For more information about Remote Support continue reading...
Help with shopping online & home delivery
Shopping online is more common that ever as people have discovered the convenience of buying food, clothes and household supplies from their home computer or mobile device . Setting up accounts, payment methods and delivery/pick-up options with online retailers such as Amazon, Costco, Walmart, Raley’s or Smith’s can initially seem difficult. But with some virtual hand holding we can help you get everything setup for future ordering on your own.
Filing out your required census information online
April 1, 2020 was census day. Data collected every 10 years by the census helps determine the number of seats each state has in the U.S. House of Representatives and is also used to distribute billions in federal funds to local communities.

The required census questionnaire should take about 10-minutes when done online. For more information visit For detailed instructions including screenshots click here . If you need help completing the census, please contact us .
Shopping for a new computer? Make sure you select this part which is up to 25x faster than the one in your old computer.
If you purchased a PC between 2009-2012 it most likely came with Windows 7. The operating system was released nearly 10 years ago and has since been replaced with Windows 10. Microsoft retired support for Windows 7 effective January 2020, thereby no longer releasing important security and reliability patches and making it increasingly dangerous to operate while connected to the internet.

One advantage of getting a new computer with Windows 10 is that solid state hard drives in today's computers are about 25x faster than hard drives in older computers.

If you're still operating Windows 7, here's what you need to do: Continue reading...
ICYMI (In Case You Missed It): Popular articles you may have missed from previous newsletters & our Facebook news feed
A Facebook account is NOT required to read the following news articles...
We're local: Please support Computer Techs and tell a friend
With recent campaigns urging people to support local businesses, I'd like to remind you that Computer Techs is a local business - serving the Reno area since 2003. Not only do we appreciate your support, we also appreciate your referrals by letting others know how we've helped you. You can also purchase an eGift Card in $25 increments valid toward payment of our services. Please refer to the links below for more information.

Thank you!

Mark Cobb
Owner/Technician/IT Consultant