Computer/ Internet Tips & News
January/February 2020
This Month: 

  • Don't let phishing emails trick you into divulging personal information
  • What to do if you still have Windows 7
  • Why you should keep your computer ON when not in use
  • ICYMI - In Case You Missed It : Previous articles you may have missed from previous newsletters
  • What you may have missed in our news feed
  • Tell a friend about us - get a $25 service credit
  • Never worry about updates again with our Computer Maintenance Plan
Reno's PC & Technology Help Experts since 2003 

Affordable PC Repair - Experienced IT Consultants 
In-Home Service & Remote Support

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a language you can understand
Support for Windows - macOS - iOS - Android
Don't let phishing emails trick you into divulging personal information
A common scam that we’re seeing recently is an email appearing to come from “Amazon” about a problem with an order. It tells you to click a link in the email if you didn’t order a $5000 television - or something else of high value. It’s a scam - don’t click the link! When in doubt about any email, close the email message and go to the website or account in question directly to check any orders on your account.

We're also seeing lots of emails targeting AT&T/Yahoo email users that claims there's an urgent problem or update required for your account - and that you need to click a link in the email to enter some information. Again, never click a link in an email that you're not expecting nor are 100% sure of the source of the email.

In both examples above, clicking the links would take you to an official-looking website where you would be prompted to enter personal information (email address, password, financial information, social security number, etc.) People that have divulged that information had their financing and email accounts compromised soon-thereafter.

Please read the following article for tips on how to recognize emails that attempting to "phish" for your personal information: continue reading...
What to do if you still have Windows 7
If you purchased a PC between 2009-2012 it most likely came with Windows 7. The operating system was released nearly 10 years ago and has since been replaced with Windows 10. Microsoft has decided to retire support for Windows 7 effective January 2020, thereby no longer releasing important security and reliability patches and making it increasingly dangerous to operate while connected to the internet.

If you're still operating Windows 7, here's what you need to do: Continue reading...
Why you should keep your computer ON when not using it
If you use a  desktop  computer, we recommend leaving it ON when not using it. Here’s why:

  • Your computer does important maintenance tasks when “idle” – basically the time when you walk away from it for 5-10 minutes or more. To be idle the computer needs to be left ON – not in sleep mode, standby, logged off, nor powered off.
  • Maintenance tasks include scanning for and installing Windows Updates, virus/malware scans, disk defragmentation, and any other updates that may be regularly checked by other apps.
  • If you are in the habit of turning on your computer, doing your business, then immediately turning it off – your computer may never get the chance to do maintenance tasks, or may eventually try to do them while you’re trying to use the computer. This can cause your computer to be much slower while you’re trying to use it.

If you use a  laptop  computer, we don’t recommend leaving it ON all the time, but rather leave it idle for a few hours once a week so that it can perform maintenance tasks while you’re not actively using it.
ICYMI - In Case You Missed It: Popular articles you may have missed from previous newsletters
What you may have missed on our news feed

A Facebook account is NOT required to read the following news articles...
Be proactive not reactive to computer problems: Never worry about updates again with our Computer Maintenance Plan
Many of our clients don't have to worry about the seemingly constant barrage of updates, security patches and computer hackers - thanks to the peace-of-mind that our Computer Maintenance Plan provides.

With websites getting hacked on a daily basis, and the increasing chance of your personal information being compromised, it’s more important than ever to keep your computer up-to-date and maintained.

Now you can have Computer Techs maintain, update and check the security on your computer on a convenient schedule. Service takes about an hour and can be performed via a Remote Support session or on-site. Services include:

Tell a friend about us - get a $25 service credit
If you’re happy with our service, please let others know by recommending us to your friends and family, and/or by writing a review about our service. If you personally recommend us to a friend or relative and we help them, you get $25 off your next service call.

Why trust someone who “knows” computers and works on them in their spare time? Why trust someone who you called from a pop-up ad on your computer? You shouldn’t! Computer Techs is a local business that works with computers and related devices on a daily basis and has been doing so since 2003. When you need help with your computing devices, you can trust Computer Techs to be there when you need us, and stand behind our service.

When people search for Computer Support or Repair Services on the internet, they often search Google, YellowPages.com or Yahoo Local. Please consider letting others know about our service by posting a review at one or more of the following web sites: