It Pays to Get Women in the Boardroom. Look at the World Economic Forum's Stats for Proof.

More women are filling boardroom seats, and yet there is still work to be done. The World Economic Forum suggests that companies prioritize the following for improved inclusion:

1. Set targets for female participation at all levels.

2. Promote male advocacy for women.

3. Instill zero tolerance for behaviors that prevent women from rising through the ranks.

The bottom line is that more women in board roles equals “above-average profitability” by 25%! Click the link below to learn more about the benefits of women in the boardroom.

People Want Leaders Who Are Compassionate, Kinetic and Perennial, Data Finds.

Individuals are demanding more from their leaders. One study analyzed the traits that professionals want to develop in their leaders, and they found that organizations need:

1. Compassionate leaders: employees want a sense of belonging and empathy.

2. Kinetic leaders: employees want adaptiveness and the ability to pivot to new objectives.

3. Perennial leaders: employees want clear communication and critical thinking.

Read the article below to learn more about navigating the challenges of leadership.

The Key to Retaining Women in the Workforce is Addressing Challenges and Rethinking Systems in Place.

Retaining and developing women leaders in the workplace is all about strategic thinking, states the Center for Creative Leadership. In fact, they suggest that companies encourage female leaders to recognize their own agency and: ⁠

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1. Exert greater influence over the choices they make. ⁠

2. Take the lead in shaping conversations about their career. ⁠

3. Create a personal leadership development strategy. ⁠

Visit the source below to learn more tips for creating a network of champions for women.

Being Open to the Guidance of Those We Lead Will Inspire Effective Leadership. ⁠

Harvard Business Review highlighted one of the most critical attributes of leaders: their ability to listen and learn. In fact, active listening can encourage new insights, encapsulating the essence of both leading and being led. Here are a few tips to strengthen your leadership:⁠

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1. Embrace active listening. ⁠

2. Seek diverse perspectives. ⁠

3. Solicit feedback regularly. ⁠

Click the link below to learn more strategies for being open to the guidance of those we lead.

These Four Questions Will Help Determine How Engaged Your Management Teams Work Together.

Building a strong connection with your team is dependent on answering the following questions, one source suggests. In fact, determining your leadership effectiveness reflects on how well you and your management team work together. Answering these questions will help you:

1. Find out if you’re doing your best to shape interactions with your peers.

2. Help your colleagues learn and grow.

3. Step up to resolve conflicts and facilitate communication.

Read the article below to learn more tips for defining leadership engagement.

Leaders: Lessen the Burden of "Doing It All Yourself" By Inviting Your Teams Into the Action

In a culture where achieving outcomes is paramount, leaders need to spend less time “doing” and more time “learning,” one source suggests. In fact, in order to achieve more goals, managers should spend more time supporting and investing in their teams. For example, setting clear goals, then creating the conditions for employees to make progress toward it, are steps managers can take to help contribute the best results.

Visit the source below to review these three steps to cultivating a culture of learning. 

Generative AI Could Revolutionize the Customer Experience and Agent Productivity As a Whole.



Artificial intelligence, which will be a topic of conversation at the 2023 Leadership Conference, is quickly evolving. In 2022, ChatGPT was created, transforming how efficiently we can gather data in any given subject. A report by McKinsey, “The economic potential of generative AI: The next productivity frontier,” found that AI can not only serve as a virtual expert for us—but a virtual collaborator as well. McKinsey’s report found the following benefits for AI: ⁠

Prioritizing Sustainability in Business is About Dispelling Myths That Its Function is "Slow" and "Unreliable."

Sustainability, a topic we will discuss during our 2023 Leadership Conference, might be perceived as a benefit to most business leaders, however, 58% see sustainability locked in conflict with growth. Accenture’s report, “Accelerating Sustainable Transformation,” offers solutions for companies to brainstorm ways to make sustainability a priority. For example, the report encourages companies to create a culture where people are empowered to become sustainable innovators - such as adopting new technology practices and ways of working.

Practice Gratitude to Build Resilience, Reduce Anxiety and Stay Focused.

Studies find that 57% of people are experiencing increased anxiety, which can stem from many aspects of our lives—whether it’s work, our relationships, or simply scrolling through news feeds. Practicing gratitude, however, is scientifically proven to help balance us and reduce anxiety. In our 2023 Leadership Conference, we will explore this concept further in the session, “Gratitude Works! How Gratefulness Heals, Energizes and Changes Lives,” led by Dr. Robert Emmons, Author, Professor & Leading Expert on gratitude.

Embrace Forward Momentum When Planning Future Goals and Aspirations.

The changing dynamics in the workplace over the past few years has made the future of work uncertain. However, one source argues that it doesn’t have to be. Forward momentum—or, looking for growth and development opportunities, is an important factor in the future of work. In fact, based on organizations’ resilience and forward momentum practices, leaders can position themselves as problem-solvers when adapting to new trends, issues and values within their organization.

Click the link below to learn more tips for adapting in your organization.