The Education Report

Happy 50th Anniversary CU*Answers!

Education Report June 2020

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Upcoming Events

New Teller/Member Service Course!!

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history. Also on the agenda will be the process of opening and closing a teller drawer, performing research for teller offages, as well as best practices for posting transactions and opening new memberships and accounts.

June.9

2:30PM ET

Education Express

See/Jump Features

Join the Client Services and Education team for a quick refresher of See/Jump features within Online Banking. We will discuss:

Overview of the feature by sharing and highlighting CU*BASE Reference Material.
Explain the activation process
Provide Step-by-Step instructions of activating a member in See and/or Jump in CU*BASE.

Join Cody Smith to learn more!

Registration

June.23

3:30PM ET

Learning Café

Credit Reporting for Pandemic Impacted Members

Are you curious to learn more when it comes to credit reporting and COVID 19 impacted borrowers? Tune in to find out more from the Lender*VP team about what is required of you when it comes to delinquencies, payment arrangements and forbearance's.

Join Pete Winninger to learn more!

Registration

Celebrating 50 Years!

In 2020, CU*Answers is celebrating its 50 ^th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970. We would love to hear your stories and see your photos and videos. Please join us in sharing your favorite memories with CU*Answers and our entire network in 2020!

Share a Memory

The CU*Answers OnDemand site is a growing library of CU*BASE training, special events, and multi-media presentations provided at no charge. Over 100 items are posted on the site, ranging from CU*BASE training to informative

regulatory-compliance reviews.

Have you checked out the Client Services and Education Store? There are a variety of products including Educational Resources like our CU*BASE Custom Training Edition (CTE) and our Exercises for Success Training Manuals.

Visit the Store

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