Executive Development Programs
                 10 Magic Phrases That Will Make You a Better Leader

                      By Dan McCarthy, Director, Executive Development Programs

Want to be a better leader? Then try improving your vocabulary. No, I'm not talking adding the latest management and leadership buzzwords or jargon to your repertoire. I'm talking about adding some powerful phrases to your vocabulary that will engage, motivate and inspire others.

1. "How can I be a better leader?"
Variations of the question include "How can I be a better parent?", "How can I be a better spouse?", and "How can I be a better child?"Just make sure to listen and say.....

2. "Thank you."
Use these two powerful words as a response to constructive feedback (which should be seen as a gift), positive feedback, as a way to express gratitude for going the extra mile or a job well done, or when someone brings bad news or a problem to your attention.

3. "Nice Job."
Variations include "Good work!" and "Way to go!" Giving positive reinforcement becomes even more powerful if when it's specific, timely, and you can explain why (positive impact), but let's not over-complicate it too much for now. 

4. "What do you think?"
Asking someone for their opinion or ideas is the ultimate demonstration of respect. And when you get those ideas, don't forget to go back to #2.

5. "How can I help?"
Often used as a way to express support during a development discussion, in problem solving, when someone is going through personal difficulties, or when problems or ideas are brought to your attention. 

6. "What's possible?"
Instead of coming up with reasons why something won't work, ask yourself and others "What's possible?". And if they do come up with examples of how similar ideas have been tried in the past and have not worked, use the phrase "Up until now."

7. "I don't know."
Use this when you truly don't know the answer to a question or solution to a problem - it demonstrates humility and authenticity. It goes well with "what do you think" as a follow-up.

8. "Why is that important to you?"
This question demonstrates that you care, and you'll learn a lot about the person's motivation and values. 

9. "Help me understand."
 A much better way to understand someone's logic, reasoning, feelings, etc... than "Really?!", or "Seriously?!", or "What are you thinking?!"

10. "I believe in you."
I may have saved the best for last. What a way to express confidence in someone's ability or potential!

Of course, leadership is more than just magic phrases. If you really want to up your leadership game, then enroll in our 6-day Leadership Certificate program!

You'll learn a lot about yourself, how to lead others, leading teams, and leading your organization.
I invite you to contact me with your leadership development goals.


 Daniel J. McCarthy, Director 
 Executive Development Programs
 University of New Hampshire

Announcing NEW Dates for 2018!

January 18-March 9


Certify your Leadership potential in just three two-day session.

The Leadership Certificate Program delivers concepts through a problem-solving framework rich in self-assessment, instruction, coaching, and practice.  The tools participants take-away apply to situation after situation and role after role.

 Participants explore strategies for success in motivation, emotional intelligence, leading change, conflict management, coaching, and much more. 

Three intensive two-day sessions are spread out to allow maximum absorption, application, and renewal of concepts covered.  Get maximum impact in a manageable format.
Block 1:   January 18 & 19  Managing Yourself and Leading Others
Block 2:  February 8 & 9    Leading High Performing Teams
Block 3:   March 8 & 9        Leading Your Organization

 What 2017 participants took away from the program:

"Leadership and management are equally important and require balance. Understanding Emotional intelligence is critical in leadership."

"This was excellent! Best Negotiation class I've had by far! Fabulous pace, range of content and instructor personality. Wonderful!"

"Instructors were extremely skilled and knowledgeable. I felt comfortable participating and interacting with peers."

"Outstanding! Best course I have attended in years!"


Contact us to learn more:
ExecEd.UNH.edu  |  Exec.Ed@UNH.edu  |  603-862-1998