September 15th, 2019
Sponsored by Avanti Markets

 The micro market concept was launched in 2009 after the global financial crisis. Although the vending industry may have been contracting due to shifts in workplace dynamics, there was an untapped area in the foodservice world that needed a few risk takers to create a new service lane.

After decades in the vending industry, Jim Brinton along with other industry veterans, decided to dive into a new retail concept called micro markets. There was a need in the unattended retail market landscape for fresh, healthy and sustainable food options. The concept of micro markets closed that gap by providing customized, fresh food in a convenience store setting, but with no need for a cashier.

10 years later, micro markets have grown into a $2 billion segment of the convenience services industry, according to the NAMA 2018 Industry Census . One of the powerhouses behind the micro market movement is Jim Brinton’s Avanti Markets . His company has served millions of customers and has continuously sold over 300 million products on a yearly basis.

To commemorate 10 years of micro markets, we sat down with Jim Brinton as he celebrates 10 years of Avanti Markets to ask him five questions about customer success, technology growth and mor e!

Briggo Coffee has signed an agreement with Foxconn Industrial Internet , a global provider of artificial intelligence, cloud computing and supply chain management, to produce Briggo Coffee’s self-serve Coffee Hauses, enabling the company to scale its “connected coffee” internationally.

Briggo’s platform leverages cloud computing, robotics, a mobile application and specialty ingredients.

The partnership follows the launch of Briggo’s Coffee Haus in San Francisco International Airport and its recent partnership with  SSP America  to expand the connected coffee presence to airports throughout North America. 

365 Retail Markets’ 365Pay has become the first mobile payment app in the foodservice convenience industry to offer audio-accessibility, making micro market checkout possible for the visually impaired, the company announced.

The built-in accessibility tools provide users a swipe and touch based app that reads what they click out loud. Users can enable Android Talkback and iOS Voiceover via the “settings” on their mobile phones, allowing them to listen to an audio voice of what products they select within the app and easily check out.

The company announced the update during the recent National Association for the Blind Convention .

Convenience service operators using Tech 2 Success operating tools will now be able to pick orders in LightSpeed Automation thanks to a new integration of the companies’ software. The companies recently completed the last round of quality assurance tests and the integration became available to customers this month.

Tech 2 Success, an IT and operations consulting firm, provides integrated online ordering systems, cloud services and is an OptConnect Wireless Solutions reseller.

LightSpeed Automation is an industry leader in operational automation. The company’s FastTrack and Xpress Mobile systems are currently operating at several hundred sites worldwide.

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