Long before the coronavirus outbreak—just as now—your credit union made banking easy with online tools for every need.
We're still available by phone, email and internet, but access to our offices has been limited. We're trying to operate safely while ensuring that the last thing you have to worry about is how to access your money.
Now, as always, choose from among these features:
Account access online or by mobile app
You can always manage your accounts using the
online banking or
mobile app. You can check balances of accounts, transfer funds to your other 1
st Cooperative accounts and/or loans, pay your bills and send credit union staff a secured message. You can also use the app to make check deposits.
Shared branches
Shared branches allow you to process deposits and withdrawals by cash or check from your 1st Cooperative savings and checking account at 70 shared branches in South Carolina. To find a shared branch near you,
click here or call the credit union at 803-796-0234 to find a location nearest you. Access to these facilities may be limited to drive-up only during the COVID-19 outbreak.
ACH Transfers
If you need to transfer funds from your 1
st Cooperative account to another financial institution or from another financial institution to 1
st Cooperative, you can authorize your ACH transfer via phone or email by 2 p.m. each business day. If you are not currently using this service, you can complete, sign and return an authorization form along with a copy of a voided check (not a deposit slip), and 1
st Cooperative will get this service set up for you.
Request an “Authorize ACH Transfers” form.
Office Location
The credit union has reduced walk-in access at its Cayce office, but employees are available by phone (803-796-0234) or
email to help with all of your financial needs Monday through Friday, 8:30 a.m. to 5 p.m.
Information sources
Funds deposited in your credit union are federally insured by a fund backed by the full faith and credit of the U.S. government. As the FDIC does for banks, the National Credit Union Share Insurance Fund (NCUSIF) insures savings of at least up to $250,000 per individual depositor. The NCUSIF is administered by the National Credit Union Administration, an agency of the federal government.
