In an effort to prevent further spread of coronavirus and protect the health of volunteers and clients, many VITA tax sites have closed. Some have closed for a period of a couple of weeks and will then reassess. Other sites have closed for the remainder of VITA season.Since things are changing very quickly, please feel free to check back with 2-1-1 in a couple of weeks for an update on availability.
This email is notification that your VITA tax appointment has, unfortunately, been cancelled as a result of these closings. You have some alternative options for getting your taxes prepared:
You can see if there is availability to reschedule at a VITA site that is not closed or at your site later in the season. But please be advised that sites that remain open now may decide in the coming days to also close. To check availability of VITA appointments later in the season or at other sites, you can:
- Click on the hyperlink in the confirmation or reminder email you received to try and reschedule.
- Go to www.211ct.org/taxhelp and click on the 'BOOK YOUR OWN APPOINTMENT ONLINE' link to view available appointments (please note there may be very limited availability).
- Dial 2-1-1 and press option '3' and then '6' to speak with a VITA specialist. (Please note we are experiencing very high call volume right now and it is best to use the online options or call during off peak hours.)
You can file your taxes for FREE online at www.myfreetaxes.com or Free File which is available throgh the IRS website at www.irs.gov/filing/free-file-do-your-federal-taxes-for-free.
We apologize for the inconvenience and appreciate your patience as things are changing very quickly.