Assist San Diego County residents with barriers to mobility to achieve independence through coordination of transportation services
Hon. Dave Roberts, Chair
Bob Campbell, Vice Chair
LaVonna Connelly, Secretary
Susan Hafner, Treasurer
Hon. John Aguilera
Hon. George Gastil
April 28 - CANCELLED
November 17 *holiday sch.
December 8 *holiday sch.
Memorial Day - May 30
4th of July - July 4
Labor Day - Sep 5
Veterans Day - Nov 11
Thanksgiving - Nov 24
Black Friday - Nov 25
Christmas (obs.) - Dec 26
Assisted Multicare Trans.
Coordinated Fleet Services
Abu Gantie Trans. Svc.
600 Mission Ave.
Oceanside, CA 92054
2016 CalACT Spring Conference
FACT staff and several Board members attended California Association for Coordinated Transportation's (CalACT) 2016 Spring Conference in La Jolla on March 28-31st. FACT was one of the host agencies and provided free hotel shuttle transportation for conference
attendees. Board Chair and County Supervisor Dave Roberts welcomed attendees during the Opening Session & Keynote event. FACT staff volunteered at the conference and provided registration desk support and session monitoring.
Attendees had the opportunity to network and attend many interesting sessions on current industry issues including autonomous vehicles, changes in wheelchair securement, art of managing sub recipients, vehicle maintenance, transit marketing, mobility management & multimodal programs, and paratransit brokerages. FACT Executive Director Arun Prem was one of the speakers for the Paratransit Brokerages: Successes & Challenges session.
FACT is a member of CalACT and Arun Prem represents Southern California on CalACT's Board. Several partner agencies including SANDAG, MTS, and Jewish Family Services also attended and supported the conference event.
2016 FACT Board Retreat
FACT Board of Directors Retreat was held on March 24, 2016 at the San Diego County Administrative Center. The retreat provide the Board and staff the opportunity to review service growth and demand, expense and revenue projections, contracts and collaborations, the
business plan, and organization priorities for the current fiscal year. Retreat guests included Brain Lane and Danielle Kochman (SANDAG), Tom Reeser (KOCT), and Cecilia Barandiaran (City of Oceanside).
KOCT Journalist Roundtable
On April 7, 2016 Board members Hon. Dave Roberts and Hon. John Aguilera participated in KOCT's Journalist Roundtable. John discussed FACT's innovative low cost transportation service that is used extensively by the senior population. FACT is the only agency providing senior transportation in all cities in San Diego County.
FACT Board member and Vista City Council member John Aguilera
FACT Ridership FY 2015
During FY 2015 FACT provided 10,275 RideFACT trips and 14,528 contracted trips for a total of
24,803 one-way trips.
Recent Additions to the FACT Team
Aaron Aguire joined FACT as Accountant in September 2015.
He has earned a Bachelor's degree in Accountancy from National University.
Christian Hernandez joined FACT as Mobility Coordinator in May 2015.
He has several years of transportation experience including dispatching, routing, and customer service.
Arun Prem - Executive Director
Budd Anderson - Office Manager
Meagan Schmidt - Operations Manager
Oswaldo Perez - Grants Management Analyst
Aaron Aguire - Accountant
Leticia Corona - Invoice Analyst/Mobility Coordinator
Jonathan Albarran - Mobility Coordinator
Dorothy Harris - Mobility Coordinator
Christian Hernandez - Mobility Coordinator
Transportation referrals over the Phone:
FACT maintains a comprehensive database of transportation services operated by public transportation agencies, social services agencies, faith based organizations and specialized transportation services in San Diego County. FACT refers callers to transportation services based on individual needs. For transportation assistance please call 888-924-3228.
Web based information:
FACT maintains a web based database of transportation services in San Diego County which can be accessed directly by riders at www.factsd.org.
RideFACT is a senior dial a ride serving all cities in San Diego County as well as Ramona and Spring Valley areas. RideFACT provides general purpose transportation for seniors (60+). FACT procures transportation for RideFACT through a transportation brokerage. Reservations may be requested 1 to 7 days in advance of the travel date. Contact information for reservations, referrals or information: 888-924-3228. Please contact us during 9am - 4pm, Monday - Friday for a ride or information.
Contracted Transportation Services:
FACT provides contracted transportation services for City of Oceanside, Poway Adult Day Health Care Center, First Transit, SDCOE, and ElderHelp. For any contracted service inquiries please contact us at 760-754-1252
Veterans Mobility Survey
SANDAG, in partnership with FACT and 2-1-1 San Diego, received a Veterans' Transportation and Community Living Initiative (VTCLI) grant to improve veterans' mobility and access to transportation in the San Diego region.
We are reaching out to you for help in completing and distributing a survey that will help assess transportation availability and community needs. Please complete the appropriate survey if you are a veteran or member of a military family or if you are a provider of military and veteran services. Or please forward the below links to appropriate parties that you may know.
The two surveys are available online through the links below:
Organizational Survey (to be completed by a representative of an organization providing veteran/military services
Customer Survey (to be completed by veterans, active duty military or members of military families)
For additional information or hard copies of the survey, please click the below link:
If you have any questions, please contact Gabriel Kendall, at 858-300-1226.