2018 Winter Newsletter
FACT has completed 119,720 rides!

"Without you I would have no other way to get to my Cancer treatment, thank you."

- RideFACT Rider

FACT Annual Meeting

On December 14, 2017 approximately 75 partners and stakeholders celebrated FACT's 2017 Annual Meeting at the San Diego Foundation. Board Chair Bob Campbell and Kathlyn Mead, President & CEO of the San Diego Foundation welcomed the guests. Executive Director, Arun Prem and Operations Manager, Meagan Schmidt reviewed the highlights of the Annual Report. Special guests included Marla Westervelt, LA Metro,  Dr. Chuck Matthews, Aging and Independence Services, and Mark Codey from California Department of Transportation (Caltrans). 

The Annual Meeting marked the 12th year of FACT programs and services. Multiple speakers including Eileen Turk from the City of Oceanside, CAM Chair Meredith Morgenroth, and long time riders spoke about the impact of FACT and the importance of senior transportation and collaboration.  Daphne Drapeau owner of AAA Transport was recognized for 5 years of partnership with FACT;  she spoke about her  experience with FACT's staff and brokerage. Board members, Bob Campbell and LaVonna Conelly presented Stephen Chavez-Matzel and Tri-City Medical Center with the 2017 Norine Sigafoose Partner of the Year Award.

The meeting ended with the election of Board officers for year 2018:

Bob Campbell Chair
George Gastil, Vice Chair
Phil Monroe, Treasurer
LaVonna Connelly, Secretary

(Top Left) Board members Bob Campbell, LaVonna Connelly, with Stephen Chavez-Matzel, and Jamie Johnson. (Top Right) Meagan Schmidt and Daphne Drapeau.(Bottom Right) George Gastil, LaVonna Connelly, Dave Roberts, Bob Campbell, Arun Prem, Susan Hafner, Phil Monroe, and Hon. John Aguilera.

Board Retreat Update

On February 22 FACT's Board met for the Annual Board Retreat.  The meeting was h eld at the Jewish Family Services (JFS) campus in Kearny Mesa. Special guests included:  Michael Hopkins, CEO, JFS; A ndre Co la iace, Executive Director, LA Access; Mug gs Stoll,  Executive Director of Land Use and  Transportation Planning, San Diego Association of Governments (SANDAG); and Brian L a ne, Senior Transit Planner, SANDAG.

The discussion was focused on FACT's CTSA services and the proc ess for updating FACT's CTSA contract with SANDAG.

Free Rides for Veterans Promotion

In September 2017, FACT began a limited time  promotion offering one free round-trip ride per week per Veteran.  Between September - February 9, 2018, 923 free trips were provided for Veterans throughout San Diego County. A total of 182 unique veterans participated in the pilot. Overall feedback from Veterans was very positive, due to the perception of the promotion as acknowledgement of their service. FACT received media coverage of the promotion from NBC San Diego, the San Diego Union Tribune, San Diego County News, Village News, and SANDAG email blasts. The promotion is available through March 30, 2018.

5310 Vehicles

FACT was awarded seven new low floor minivans through SANDAG's cycle 8 5310 program. The vehicles were delivered on January 4, 2018. FACT issued a Request for Proposals to select partners who will operate the vehicles. Proposals were due November 17, 2017. Six applications were received  in response.  The proposals were reviewed and prioritized based on FACT's Vehicle Sharing Policy, which calls for competitive awards, or awards based on FACT's organizational priorities. The vehicles will be used for providing transportation for seniors and persons with disabilities  throughout San Diego County .

The  City of Vista,  City of Oceanside,  Eleet Transportation, and  St. Paul's Senior Services received vehicles for providing specialized transportation services for FACT as well as other clients who meet the criteria.

FACT Services Updates

Pilot Program with Braille Institute

In January FACT began a  pilot transportation service for students attending Braille Institute programs.  FACT provides transportation to students from locations in Chula Vista, El Cajon, National City, San Diego, Santee and Spring Valley to and from from the Braille Institute in La Jolla.  Approximately 53 students are enrolled in the program.

Pilot Program with City of San Marcos

FACT began a new pilot for transportation services for City of San Marcos residents in February. The new program has been named Catch a Ride! Eligible seniors 60+ are able to take up to 4 rides per month for any purpose within San Marcos city limits as well as trips for medical purposes outside of city limits. Seniors can register for this program at the San Marcos Senior Center.

New CAM Appointments

The Council on Access  Mobility (CAM) is comprised of approximately 31 providers and transportation interest groups. CAM is an advisory committee to the FACT Board of Directors. CAM's Mission is to "Promote coordination of transportation resources and services in San Diego County".  At the February 13, 2018 CAM meeting Daniel Earnest, Transportation Manager, Home of Guiding Hands and Ellen Schmeding, COO, St Paul's Senior Services were recommended to be appointed to CAM.  This recommendation was taken to the FACT Board of Directors and the Board approved CAM's recommendation to appoint the members as of February 22, 2018.

CAM meetings are held on alternate months on second Tuesdays. To encourage attendance, CAM meets in North or South County locations. The CAM agenda is posted on the website and can be requested via email

Upcoming Meetings

FACT's Board of Directors meets on the fourth Thursday of each month. Council on Access and Mobility (CAM) meets bi-monthly on the second Tuesday of the month. A complete list of meetings, times, and locations can be found  here.